000 00651nam a2200217Ia 4500
001 186528
003 BIBL
005 20160527190949.0
008 780705s1978 nyua 001 0 eng
010 _a 78015756 //r89
020 _a0442275420
035 _a(OCoLC)04076440
050 0 _aHD31
_b.S434 1978
082 _a658.4
100 1 _aShaw, John C.
_q(John Clark)
_2Local
_9169410
245 1 4 _aThe quality-productivity connection in service-sector management
_cby John C. Shaw.
260 _aNew York
_bVan Nostrand Reinhold
_cc1978.
300 _axiii, 143 p.
_bill.
500 _aIncludes index.
650 0 _aManagement
_2Local
_9130118
999 _c142211
_d142211