| 000 | 00712nam a2200253Ia 4500 | ||
|---|---|---|---|
| 001 | 182533 | ||
| 003 | BIBL | ||
| 005 | 20160527190217.0 | ||
| 008 | 840328s1984 ilua b 00110 eng | ||
| 010 | _a 84006938 | ||
| 020 | _z083041049X | ||
| 049 | _aBUCG | ||
| 050 | 0 |
_aHF5415.5 _b.M43 1984 |
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| 082 | 0 |
_a658.8/12 _219 |
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_a658.812 _bM495c |
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| 100 | 1 | 0 |
_aMeer, Claudia Gaillard. _2Local _9134668 |
| 245 | 1 | 0 |
_aCustomer education _cClaudia Gaillard Meer. |
| 260 | 0 |
_aChicago _bNelson-Hall _cc1984. |
|
| 300 |
_aviii, 159 p. _bill. |
||
| 500 | _aIncludes index. | ||
| 504 | _aBibliography: p. 151-158. | ||
| 650 | 0 |
_aCustomer relations _2Local _983490 |
|
| 650 | 0 |
_aConsumer education _2Local _979976 |
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| 999 |
_c139894 _d139894 |
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