| 000 | 00850nam a2200265Ia 4500 | ||
|---|---|---|---|
| 001 | 182530 | ||
| 003 | BIBL | ||
| 005 | 20160527190216.0 | ||
| 008 | 791025s1979 nyua b 00110 eng | ||
| 010 | _a 79024121 | ||
| 020 | _a0470268905 | ||
| 049 | _aBUCG | ||
| 050 | 0 |
_aHF5415.5 _b.C48 1979 |
|
| 082 | _a658.8/12 | ||
| 092 |
_a658.812 _bC556c |
||
| 100 | 1 | 0 |
_aChristopher, Martin. _2Local _973179 |
| 245 | 1 | 0 |
_aCustomer service and distribution strategy _cMartin Christopher, Philip Schary, Tage Skjott-Larsen. |
| 260 | 0 |
_aNew York _bWiley _c1979. |
|
| 300 |
_aviii, 191 p. _bill. |
||
| 500 | _a"A Halsted Press book." | ||
| 504 | _aIncludes bibliographies and index. | ||
| 650 | 0 |
_aCustomer service _2Local _983492 |
|
| 700 | 1 | 0 |
_aSchary, Philip B. _ejoint author. _2Local _9165864 |
| 700 | 2 | 0 |
_aSkjott-Larsen, Tage _ejoint author. _2Local _9170913 |
| 999 |
_c139891 _d139891 |
||