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|---|---|---|---|
| 001 | 159164 | ||
| 003 | BIBL | ||
| 005 | 20160527183119.0 | ||
| 008 | 900724s1991 ilua b 00110 eng | ||
| 010 | _a 90044669 | ||
| 020 | _a0256098816 (International ed. : pbk.) | ||
| 020 | _a0256082405 | ||
| 040 |
_aDLC _cDLC _dDLC |
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| 049 | _aBUCG | ||
| 050 | 0 | 0 |
_aTS155 _b.S3244 1991 |
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_a658.5 _220 |
| 092 |
_a658.5 _bS371o4 |
||
| 100 | 1 | 0 |
_aSchonberger, Richard. _2Local _9166386 |
| 245 | 0 | 0 |
_aOperations management _bimproving customer service _cRichard J. Schonberger, Edward M. Knod, Jr. |
| 250 | _a4th ed., International student ed. | ||
| 260 | 0 |
_aHomewood, IL _bIrwin _cc1991. |
|
| 300 |
_axvii, 926 p. _bill. |
||
| 504 | _aIncludes bibliographical references and index. | ||
| 650 | 0 |
_aProduction management _2Local _9154127 |
|
| 700 | 1 | 0 |
_aKnod, Edward M. _2Local _9120937 |
| 999 |
_c129124 _d129124 |
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