| 000 | 01050nam a2200301Ia 4500 | ||
|---|---|---|---|
| 999 |
_c113984 _d113984 |
||
| 001 | 135110 | ||
| 003 | BIBL | ||
| 005 | 20170314114744.0 | ||
| 008 | 920623m19901989ck 00110 spa | ||
| 010 | _a 92000668 | ||
| 020 | _a9580410275 | ||
| 040 | _aPR-PUCPR | ||
| 041 | 0 |
_aspa _heng |
|
| 049 |
_a658.812 _cG625i E |
||
| 050 | 0 |
_aHF5415.5 _b.G6618 1990 |
|
| 082 | 0 |
_a658.8/12 _219 |
|
| 092 |
_a658.812 _bG625i _bE |
||
| 100 | 1 | 0 |
_aGoldzimer, Linda Silverman. _9103578 |
| 245 | 1 | 0 |
_a"Primero estoy yo!" _bel mensaje que sus clientes le transmiten a usted... _cLinda Silverman Goldzimer with Gregory L. Beckmann ; translated by Adriana de Hassan. |
| 260 | 0 |
_aBogotá _bEditorial Norma _cc1990. |
|
| 300 | _axiv, 253 p. | ||
| 490 | 0 | _aDesarrollo Gerencial | |
| 500 | _aTranslation of: I'm first: your customer's message to you. | ||
| 500 | _aIncludes index. | ||
| 650 | 0 |
_aCustomer service _2Local _983492 |
|
| 650 | 0 |
_aCompetition _2Local _978972 |
|
| 650 | 0 |
_aSuccess in business _2Local _9175661 |
|
| 700 | 1 | 0 |
_aBeckmann, Gregory L. _959185 |
| 942 |
_2ddc _c6 _h658.812 |
||