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Times have changed. Downsizing, rightsizing, and corporate restructuring have drastically altered the face of the American workplace. Yet most managers are still using the same old methods of dealing with employees - with predictably disastrous results. Six Silent Killers: Management's Greatest Challenge shows how to conquer the dissatisfaction, apathy, and resentment so prevalent in the American workplace - and how to bring your management style in line with the needs of the 21st century.
What can you do to lower employee turnover? How can you attract and retain quality workers? Why are your employees dissatisfied - and what can they achieve with the proper training and guidance? Six Silent Killers identifies the challenges facing today's managers and explains how to overcome these common problems in the workplace. Written by an expert in the field, it provides you with the tools to effectively motivate your employees and achieve that all-important competitive edge.
Six Silent Killers is an ideal guide for team leaders, supervisors, managers, consultants, and anyone interested in breaking through the barriers to successful management. You'll discover how to boost productivity, enhance performance, and reward quality workers - the first steps on the fast track to success.

Tabla de contenidos provista por Syndetics

• Why I Happened to Write this Book
• Introduction
• Three Dominant Cultures
• Need for New Organizational Paradigms
• Incipient Catastrophe
• Echoing Footsteps
• Six Silent Killers
• The Culture of Comfort
• The Culture of Complacency
• The Culture of Contribution
• The Difficult Agenda Ahead Afterword
• Endnotes & Selected Bibliography
• Index
• NTI/Sales Copy

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CHOICE Review

The title of this wonderful book about the demise of American business is quite misleading. The six silent killers are really a secondary topic to the brilliantly written presentation of the psychological barriers plaguing American businesses. The six silent killers identified by Fisher (passive aggressive behavior, passive responsive behavior, passive defensive behavior, approach avoidance behavior, obsessive compulsive behavior, and malicious obedience) are not as important as his documentation of the problems businesses experience when they use the same old methods of dealing with employees. Fisher writes in an extremely personal manner, giving readers the sense that he is sharing his deepest ideas about management. The author finds solutions to traditional ineffective management styles and apathetic employees in a organizational culture supporting communication and teamwork. The key contribution of Fisher's book is its intertwining of knowledge and insights from business management, human resources, and organizational psychology. Most appropriate for graduate students, faculty, and practitioners in these fields. D. C. Kimball Elms College