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How to be a quality performer five 20-minute self-study sessions that build the skills you need to succeed Illustration: Randal Enos.

Colaborador(es): Series Dartnell High-Performance Skill BuilderDetalles de publicación: Chicago, Ill. Dartnell Coorporation c1998.Descripción: 81 p. 26 cmISBN:
  • 0850133408
Tema(s): Clasificación LoC:
  • HF5549.5 .P35 H68 1998
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Libro Biblioteca de Mayagüez Colección General mb HF5549.5 .P35 H68 1998 (Navegar estantería(Abre debajo)) Disponible 50000002081288
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Descripciones mejoradas de Syndetics:

How can you consistently perform your job at the top of your ability? What's the secret to continually improving your performance? How can you become more efficient at satisfying customers? Dartnell's new workbook, HOW TO BE A QUALITY PERFORMER, shows each employee how to individually apply the principles of quality as they relate to his or her own abilities, attributes, & attitudes. HOW TO BE A QUALITY PERFORMER will explain how to: * Build solid foundations of quality. * Meet the most vital needs of all your customers. * Maintain top performance even with rapid growth. * Acquire the 3 keg attributes of a quality performer. * Use 4 simple steps to deliver the best service. Five 20-minute sessions provide how-to information, quizzes, case studies, personal productivity exercises, & self-assessment quizzes, so progress can be measured.

"Featuring: Built-In Learning Reinforcement Tools, Case studies, Personal Productivity Exercises, Customized Action Plans, Individualized Pre- and Post-Session Skill."

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