Descripciones mejoradas de Syndetics:

Health professionals need to learn the communication skills that will create collaborative and mutually satisfying relationships with patients. The failure of doctors to relate effectively to patients results in noncompliance, malpractice suits, longer stays in hospitals and other negative outcomes. Interpersonal skills can be easily learned by studying the techniques described by Gordon and Edwards. Using cases, interviews, dialogues, and vignettes, the authors provide effective models or blueprints for health professionals to follow.

Gordon is a psychologist who has pioneered internationally recognized effectiveness training programs widely used by teachers, parents, salesmen, managers, and other professionals. He has published six books that have sold over five million copies in 17 languages. In this work, he has enlisted the expertise of Edwards, a highly respected medical doctor and educator, to provide the necessary insider's view of the health profession. Together they make a convincing case for doctors to develop closer and more collaborative relationships with patients.

Tabla de contenidos provista por Syndetics

• Dissatisfaction with Relationships with Patients
• A Collaborative Model for Relating to Patients
• Empathic Listening: Applications and Benefits
• Roadblocks to Patient Communication Self-Disclosure
• Skills for Health Care Professionals
• Dealing Effectively with Conflicts Helping
• Patients Cope with an Adverse Diagnosis Special
• Problems Dealing with AIDS Patients Helping Patients Maintain
• Hope Helping Patients Find Meaning Helping the Terminal Patient
• Other Applications of Interpersonal Skills

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CHOICE Review

Gordon and Edwards are the literary odd couple. Edwards's role is remarkable in that he breaks the stereotype of the cardiovascular surgeon through evident understanding of and acting on the basic principles of communication and effective doctor-patient interaction, those developed and taught by Carl Rogers and Thomas Gordon. There is considerable depth of analysis to the book that is, however, also well up on the scale of prescription/proscription. Many physicians will be impatient with the examples of specialized responsive communication, some because the gain, in their experience, is less than promised by the theme of the work. Gordon is a justly celebrated pioneer and leader in the field of "how to do better" books and the design of training programs to improve communication skills. The most effective chapter, the one that physicians should read, is number 11, "Helping the Terminal Patient." Chapter 7, on adverse diagnoses, is also useful and thoughtful. Strongly recommended for physicians and especially for office, clinic, and hospital staff caregivers. Patient advocates (ombudsmen) should find the style and content appealing. General; faculty; professionals. D. R. Shanklin; University of Chicago

Notas de autor provistas por Syndetics

Thomas Gordon , PhD, is president of Effectiveness Training, Inc., Solana Beach, California. He is the creator of the pioneering program, Parent Effectiveness Training (P.E.T.), now taught in 37 countries. His training program for managers is used by the most successful companies in the United States.

W. Sterling Edwards , MD, is professor and chairman emeritus of the Department of Surgery at the University of New Mexico School of Medicine. He is the author of numerous books and publications in the medical field.