Descripciones mejoradas de Syndetics:

This hands-on guide to recruiting, training, managing, and recognizing library volunteers is packed with ideas that will help you to both start from scratch or reenergize the system you already have. It is a must-have for any size or type of budget-savvy, proactive library.

Tabla de contenidos provista por Syndetics

• Figure and Samples(p. v)
• Acknowledgments(p. vii)
• How to Use This Manual(p. ix)
• Introduction: The Volunteer Program Cycle(p. xi)
• Part I Volunteer Library Program
• 1 The Value of Library Volunteerism(p. 1)
• 2 Volunteer Program Mission Statement(p. 3)
• 3 Volunteer Program Benefits and Purposes(p. 5)
• 4 Volunteer Administration(p. 9)
• 5 Rights and Duties of Volunteers(p. 16)
• 6 Volunteers and Library Friends(p. 19)
• 7 Legal and Risk Management Issues(p. 23)
• 8 Volunteer Program Communication(p. 31)
• 9 Volunteer Program Evaluation(p. 35)
• Part II Volunteer Recruitment
• 10 Volunteer Motivation(p. 42)
• 11 Volunteer Needs Assessment(p. 44)
• 12 Requisitioning Volunteers(p. 47)
• 13 Selling the Volunteer Program(p. 50)
• 14 Recruitment of Volunteers(p. 52)
• 15 Recruitment Approaches(p. 57)
• 16 Volunteer Application Form(p. 61)
• 17 Interviewing and Selection(p. 70)
• 18 Reference Requests(p. 76)
• 19 Volunteer Contracts and Releases(p. 78)
• 20 Time Forms(p. 84)
• Part III Training and Development
• 21 Orientation Training(p. 90)
• 22 Customer Confidentiality(p. 95)
• 23 Volunteer Skill Training(p. 97)
• 24 Safety Training(p. 101)
• 25 Performance Evaluation(p. 105)
• 26 Job Design(p. 109)
• 27 Job Descriptions(p. 112)
• Part IV Awards and Recognition
• 28 Volunteer Recognition Policies(p. 124)
• 29 Recognition Programs(p. 128)
• 30 Awards, Gifts, and Perks(p. 131)
• Part V Volunteer Rules and Discipline
• 31 Library Volunteer Rules(p. 134)
• 32 Volunteer Corrective Action(p. 138)
• 33 De-volunteering(p. 141)
• 34 Exit Interviews and References(p. 145)
• Part VI Volunteer Record Keeping
• 35 Volunteer Personnel Files(p. 152)
• 36 Volunteer Administration Records(p. 155)
• Bibliography(p. 161)
• Index(p. 165)

Reseñas proporcionadas por Syndetics

Library Journal Review

This book supplements the scanty and not-so-recent literature on managing volunteers in libraries, notably Bonnie McCune and Charleszine "Terry" Nelson's Recruiting and Managing Volunteers in Libraries: A How-To-Do-It Manual (Professional Media, LJ 11/1/95) and Sally Gardner Reed's Library Volunteers Worth the Effort! (Professional Media, LJ 5/15/94). Driggers and Dumas are practicing public librarians who helped organize what is now known as the Colorado Volunteer Managers Council, a group of staff who coordinate and manage volunteer programs in libraries. This volume grew out of the group's discussions and accumulated knowledge. The authors offer practical advice on the many aspects of a library volunteer program, including legal and risk management issues; recruitment, interviewing, and selection; training; recognition; program evaluation; and record keeping. Sample statements, applications, job descriptions, contracts, and other documents are especially useful for comparison or in establishing a coordinated volunteer program. This solid, comprehensive treatment on effective management of volunteers is suitable for most library collections and especially recommended for public libraries. Lyn Hopper, Chestatee Regional Lib., Dawsonville, GA (c) Copyright 2010. Library Journals LLC, a wholly owned subsidiary of Media Source, Inc. No redistribution permitted.

Booklist Review

This practical guide is designed for several uses: to help the new volunteer director; to lead the inexperienced as well as the seasoned volunteer manager to sample forms, policies, and procedures; and to form the basis for customized volunteer programs. Examples are easy to use and understand, with strategies appropriate to any size library. The book allows budget-conscious libraries to show the monetary value of volunteers and how such «free» time and talent can enhance services and help libraries gain maximum use of tax dollars. RBB.