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A library's web site is the face of the institution in the virtual world. If users don't quickly, easily, and intuitively find what they need, they will move on to other sites - possibly for good.

Tabla de contenidos provista por Syndetics

• Acknowledgments(p. vii)
• Foreword(p. ix)
• 1 Another Book on Web Design?(p. 1)
• 2 Redesigning for Users--The Basics of Usability and User-Centered Design(p. 7)
• 3 Redesigning--An Overview(p. 15)
• 4 The Vision Thing--Goals for Your Web Site(p. 22)
• 5 Patrons--Who They Are(p. 32)
• 6 Tasks--Understanding What Patrons Want to Do(p. 50)
• 7 Library Objects(p. 63)
• 8 Design or Redesign?(p. 77)
• 9 The Process of Redesigning(p. 88)
• 10 Evaluating and Testing(p. 99)
• Glossary(p. 107)
• Bibliography(p. 109)
• Index(p. 111)

Reseñas proporcionadas por Syndetics

Library Journal Review

Davidsen, managing director of the Internet Public Library, and Yankee, a usability consultant, ask the same question in their book's first chapter that this reviewer asked himself when the book arrived for review: "What, another book on web usability and design?!" This guide, however, is written with library patrons in mind and, in particular, your patrons. The authors briefly present user-centered and usability design principles; they then explain the process of user-centered design, or redesign, including analysis, redesign, implementation, and evaluation. Also discussed are the establishment of goals based on a library's vision and/or mission statement; the identification of patron groups and creation of patron profiles; patron library tasks identification; the identification of library "objects" (a term borrowed from object-oriented programming); and the actual process of web site redesign. Unlike Elaina Norlin and CM Winters's Usability Testing for Library Web Sites), here the authors strongly suggest avoiding focus groups as an evaluation tool because, among other reasons, they will only identify what patrons think they want, not what they actually do. Davidsen and Yankee provide just enough detail for librarians to determine if their web sites are patron-friendly or need to be redesigned based on patron needs and their understanding of library concepts. This is not meant to be an in-depth presentation of user-centered design principles, but a useful bibliography is included. Pricey for its size, but still a worthwhile purchase for those wishing to redesign a public, academic, or special library web site based on user-centered design principles. As the authors state, your redesigned library web site will be not only usable but learnable as well.ARobert Battenfeld, Long Island Univ.-Southampton Coll. Lib., NY (c) Copyright 2010. Library Journals LLC, a wholly owned subsidiary of Media Source, Inc. No redistribution permitted.

Booklist Review

The authors have taken on a difficult task with aplomb. They do a good job of walking the reader through the process of designing or redesigning a library Web site to be a useful and usable vehicle for the patron. They discuss the pitfalls of so many sites that are either too crowded with information on the front page or have it buried so deep in the site that the patrons cannot easily find what they need. They give librarians and Web designers a great tool for analyzing, designing, testing, then launching a Web page. The authors write as if speaking directly to the reader at a workshop or focus-group setting. The charts are not always placed appropriately. There are a short glossary and a good bibliography at the end. Visiting some of the usability Web sites will be of great benefit to any groups working on their Web site design. -- RBB Copyright 2004 Booklist