Descripciones mejoradas de Syndetics:

The material included in this book has emerged over several years of mentoring, coaching and training. Following a qualitative survey, the authors identified the key components of both mentoring and coaching and the need to clarify the similarities and differences between them.

The book updates the area of mentoring and coaching with emotional intelligence and includes:

Coaching and mentoring questionnaires to assess skill level Powerful techniques for short-term and long-term interventions Practical tips and exercises Strategies suitable for both mentor and coach ; The material included in this book has emerged over several years of mentoring, coaching and training. Following a qualitative survey, the authors identified the key components of both mentoring and coaching and the need to clarify the similarities and differences between them. The book updates the area of mentoring and coaching

Tabla de contenidos provista por Syndetics

• Acknowledgments(p. v)
• Preface(p. vii)
• Introduction: What This Book is All About(p. ix)
• From caterpillar to butterfly(p. ix)
• Who should read this book(p. xii)
• What is the book's subject?(p. xii)
• Three developmental roles in business(p. xiv)
• The book's themes(p. xv)
• 1. Figuring out what you want(p. xv)
• 2. Deciding what to do(p. xvi)
• 3. Making sure it happens(p. xvi)
• 4. The day after(p. xvi)
• How this book is organized(p. xvii)
• Part 1 Starting from the Beginning(p. 1)
• Mentoring--some background(p. 1)
• The Lessons of Athene(p. 2)
• The mentoring attitude(p. 4)
• The history of coaching(p. 5)
• What can the sport coach teach us?(p. 8)
• Part 2 Organizing the Mentoring and Coaching Processes(p. 11)
• The contract/agreement(p. 11)
• Integrating coaching in the HR strategy(p. 14)
• Seven steps to ensure an effective mentoring relationship(p. 15)
• Step 1 Choosing a protege(p. 16)
• Step 2 Connecting(p. 18)
• Step 3 Outlining the relationship(p. 19)
• Step 4 Getting to the bottom of it(p. 19)
• Step 5 Concrete actions(p. 20)
• Step 6 Following up(p. 21)
• Step 7 Get out of the way(p. 22)
• Career acceleration(p. 23)
• Checklist: recognizing a high-potential employee(p. 23)
• Pitfalls of acceleration and their solutions(p. 26)
• Image of favoritism(p. 26)
• Time to prove(p. 27)
• Setting up a formal mentorship program in your organization(p. 28)
• Making the case for mentoring(p. 30)
• The push and the pull of mentoring and coaching(p. 32)
• Part 3 Taking Stock and Moving Ahead(p. 37)
• Behavioral observation: what you are already good at?(p. 37)
• Self-assessment(p. 37)
• Calculating your score(p. 38)
• Interpretation of your score(p. 40)
• Expectations and how to manage them(p. 42)
• Confidence to act as if(p. 50)
• The presuppositions you want to have(p. 51)
• Developing compelling intentions: the itinerary of change(p. 58)
• Part 4 Short-Term Mentoring Skills(p. 65)
• Listening and reflecting skills: how to make the most of what your protege tells you(p. 65)
• Communication skills: dos and don'ts of feedback in the mentoring relationship(p. 67)
• 1. Building rapport(p. 68)
• 2. Timing(p. 68)
• 3. Form(p. 69)
• 4. Flexibility of behavior(p. 69)
• DESC feedback format(p. 70)
• Self-evaluation(p. 73)
• The "Johari Window"(p. 73)
• Process: unstructured 360-degree feedback(p. 75)
• Perceptual positions(p. 76)
• From feedback to action(p. 80)
• Exploratory skills: asking the right questions(p. 82)
• Three rules for asking questions(p. 82)
• Dealing with emotions(p. 85)
• Systemic thinking(p. 89)
• Static and mechanical versus process and organic(p. 91)
• Structuring an issue(p. 92)
• SCORE!(p. 92)
• Discovering patterns(p. 94)
• People skills: generating enthusiasm and energy(p. 97)
• Creating challenges(p. 98)
• Adjusting the communication style(p. 100)
• Metaphorical communication(p. 102)
• Integrating your short-term skills: a coaching procedure(p. 104)
• The coaching form(p. 108)
• Part 5 Long-Term Mentoring Skills(p. 111)
• A primer on values, work attitude, and motivation(p. 111)
• Meta-programs(p. 114)
• Values and culture(p. 125)
• The integrity moment(p. 128)
• Beliefs(p. 131)
• Thought viruses(p. 134)
• Along the career track(p. 136)
• The past(p. 136)
• The present(p. 138)
• The future(p. 139)
• Aligning the protege's mission(p. 143)
• Linkages between behavior and company strategies(p. 148)
• The spiritual level(p. 150)
• The changing workplace(p. 151)
• The balancing act(p. 155)
• Balance in time(p. 155)
• Balance across time(p. 159)
• Dealing with our shadow side(p. 163)
• Flow states(p. 164)
• Rebalancing(p. 165)
• Integration: Mentoring, a way of life?(p. 169)
• Conclusion: Well-Groomed Butterflies(p. 171)
• Appendix Mentoring and Coaching Treasure Chest(p. 173)
• Modeling project(p. 173)
• Conclusions(p. 178)
• Competence Versus Challenge(p. 179)
• How many options do you have?(p. 179)
• What can you do to increase your slice of the jobs pie?(p. 180)
• Framing skills: setting the scene(p. 188)
• Framing the encounter(p. 189)
• Preframing(p. 190)
• Some operational frames(p. 192)
• The meta-SWOT analysis(p. 195)
• The meta-octant consequence-evaluation system(p. 203)
• The Coach and the Fly(p. 209)
• The counsels of Athene(p. 211)
• Annotated Bibliography(p. 217)
• Additional skills(p. 217)
• Business books(p. 218)
• Self-help books(p. 219)
• jobEQ.com(p. 219)
• Bibliography(p. 221)

Notas de autor provistas por Syndetics

Patrick E. Merlevede coaches, He is the President of jobEQ.com.
Denis C. Bridoux is an international trainer who runs NLP and Neuro-Semantics courses