Supervision today! Stephen P. Robbins, David A. de Cenzo, Charles Beem.
Detalles de publicación: Upper Saddle River, New Jersey Prentice Hall c2001.Edición: 3rd editionDescripción: xxii, 549 p. col. illISBN:- 013025441X :
- HF 5549.12 .R628 2001
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| Libro | Biblioteca de Mayagüez Colección General mb | HF 5549.12 .R628 2001 (Navegar estantería(Abre debajo)) | Disponible | 50000002111556 | ||||||||||||||
| Libro | Biblioteca Encarnación Valdés Colección General bev | 658.302 R636s3 (Navegar estantería(Abre debajo)) | Disponible | 80000002206780 | ||||||||||||||
| Disco | Biblioteca Encarnación Valdés Colección General bev | 658.302 R636s3 (Navegar estantería(Abre debajo)) | Disponible | CD | 80000002258898 | |||||||||||||
| Libro | Biblioteca Encarnación Valdés Colección General bev | 658.302 R636s3 (Navegar estantería(Abre debajo)) | c.2 | Disponible | 80000002258906 |
Descripciones mejoradas de Syndetics:
This skills-focused introduction to supervision captures the reality of supervising in the 2000s. Using a lively, conversational style, it explains the job of supervisor and features a wide range of examples of how supervisors operate in real situations. The focus is on key skills needed for effective supervision--e.g., goal-setting, delegating, budgeting, interviewing, negotiating, counseling, coaching, conducting groups meetings, and handling grievances. Rich in experiential opportunities, it features lots of vignettes and visual stimuli to make concepts come alive, as well as self-assessment exercises and insights from dozens of real supervisors at a variety of companies all over North America. Defining the Supervisor's Job. Understanding Supervisory Challenges in The 21st Century. Establishing Goals. Designing and Implementing Controls. Solving Problems And Making Decisions. Organizing an Effective Department. Acquiring The Right People. Appraising Employee Performance. Motivating Your Employees. Providing Effective Leadership. Communicating Effectively. Supervising Groups And Work Teams. Handling Conflict, Politics, And Negotiations. Dealing With Change And Stress. Disciplining Employees. the Supervisor's Role in Labor Relations. Personal Development. For new supervisors and first-line managers.
ESTE LIBRO INCLUYE UN DISCO
Includes bibliographical references and index.
Tabla de contenidos provista por Syndetics
- I Introduction
- 1 The Supervisor's Job and Challenges for the 21st Century
- II Planning and Control
- 2 Supervisory Planning and Time Management
- 3 Designing and Implementing Controls
- 4 Problem Solving and Decision Making
- 5 Total Quality Management
- III Organizing, Staffing, and Employee Development
- 6 Organizing an Effective Department
- 7 Acquiring the Right People
- 8 Appraising Employee Performance
- 9 Developing Your People
- IV Stimulating Individual and Group Performance
- 10 Motivating Your People
- 11 Providing Leadership
- 12 Communicating Effectively
- 13 Managing Groups and Work Teams
- V Coping With Workplace Dynamics
- 14 Managing Conflict and Politics
- 15 Managing Change and Stress
- 16 Counseling Employees
- 17 Disciplining Employees
- 18 The Supervisor's Role in Labor Relations
- VI Personal Development
- 19 Managing Your Career
- Job Guide
- Glossary
- Index