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This volume offers eyewitness accounts of how self-destructive the Internet business can be is based upon net slaves.com, which Wired sited as the only site where the web working poor can air their feelings. This collection of horror stories, both amusing and not so amusing, documents the real-life stories of those who work the Web, in their own words.

Tabla de contenidos provista por Syndetics

• Acknowledgments(p. vii)
• Level .90 Introduction(p. 1)
• Level .91 The Purpose Behind This Book(p. 3)
• Level .92 Are You a NetSlave? Take the Quiz!(p. 7)
• Level .93 Virus Scan: A User's Guide to the New Media Caste System(p. 10)
• Level 1.0 Garbagemen: The Y2K Bug Is Eating My Pizza!(p. 13)
• Level 1.1 Who Are They?(p. 15)
• Level 1.2 General Characteristics(p. 16)
• Level 1.3 The Story of Matt(p. 18)
• Level 2.0 Cops and Streetwalkers: Is That a Cellular Modem in Your Pocket or Are You Just Happy to See Me?(p. 39)
• Level 2.1 Who Are They?(p. 41)
• Level 2.2 General Characteristics(p. 42)
• Level 2.3 The Story of Kilmartin(p. 43)
• Level 3.0 Social Workers: Click Here for a Clean, Well-Lighted Place(p. 59)
• Level 3.1 Who Are They?(p. 61)
• Level 3.2 General Characteristics(p. 62)
• Level 3.3 The Story of Cindy(p. 64)
• Level 4.0 Cab Drivers: Another Day, Another Startup(p. 79)
• Level 4.1 Who Are They?(p. 81)
• Level 4.2 General Characteristics(p. 82)
• Level 4.3 The Story of Jane(p. 84)
• Level 5.0 Cowboys and Card Sharks: Turnkey Solutions Traced in Blood(p. 99)
• Level 5.1 Who Are They?(p. 101)
• Level 5.2 General Characteristics(p. 102)
• Level 5.3 The Story of Zorn(p. 104)
• Level 6.0 Fry Cooks: Confessions of Real-Life "Dilberts"(p. 119)
• Level 6.1 Who Are They?(p. 121)
• Level 6.2 General Characteristics(p. 122)
• Level 6.3 The Story of Boyd(p. 124)
• Level 7.0 Gold Diggers and Gigolos: Sex, Lies, and Hypertext(p. 141)
• Level 7.1 Who Are They?(p. 143)
• Level 7.2 General Characteristics(p. 144)
• Level 7.3 The Story of Kellner(p. 146)
• Level 8.0 Priests and Madmen: Infinity in a Grain of Sand(p. 163)
• Level 8.1 Who Are They?(p. 165)
• Level 8.2 General Characteristics(p. 166)
• Level 8.3 The Story of Barstow(p. 168)
• Level 9.0 Robots: Kill, Crush, Deploy!(p. 177)
• Level 9.1 Who/What Are They?(p. 178)
• Level 9.2 General Characteristics(p. 180)
• Level 9.3 The Story of Hussein(p. 182)
• Level 10.0 Robber Barons: Who Needs Dynamite When We've Got IPOs?(p. 199)
• Level 10.1 Who (We Think) They Are(p. 201)
• Level 10.2 General Characteristics(p. 202)
• Level 10.3 The Story of Welch(p. 204)
• Sublevel - 1.0 Mole People: Living Large in the Net's Hoovervilles(p. 225)
• (Bug Report: Virus Scan Has Detected Mole People on Your Hard Drive(p. 227)
• Sublevel - 1.1 Who/What Are They?(p. 228)
• Sublevel - 1.2 General Characteristics(p. 229)
• Sublevel - 1.3 The Story of Outis(p. 230)
• Afterword: Not Ready for Beta(p. 243)

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Library Journal Review

Just in case you thought that Internet IPOs result in instant wealth and fame for everyone involved in the venture, you might want to read this sobering inside look at what really goes on behind the closed doors of cyberspace. Lessard and Baldwin, experienced technology writers (PC Magazine, The Industry Standard) and creators of the netslaves.com site, have written the Information Age equivalent of Studs Terkel's Working. They focus on the realities of the cyber-sweatshop culture of e-commerce, showing that most Internet careers are nasty, brutish, and short. They base their perspective on interviews they conducted in 1998 and 1999 with numerous techies at various levels of the electronic businessÄitinerant web freelancers, support technicians, venture capitalists, web commerce speakers, and the CEOs of high-tech Internet companies. The real world of web involvement at these different "levels" is revealed in matter-of-fact discussions. Essential for anyone with eyes glazed over at the prospect of accumulating vast riches from the Internet, this is a good purchase for larger public libraries.ÄDale F. Farris, Groves, TX (c) Copyright 2010. Library Journals LLC, a wholly owned subsidiary of Media Source, Inc. No redistribution permitted.

Publishers Weekly Review

Readers who can't bear another glossy magazine profile of Internet IPO kids will welcome this tour through the writhing underbelly of the tech biz. Lessard and Baldwin, who founded a site called www.netslaves.com in 1998, set out to document the depravity and desperation of the Internet economy, which they call the most widely misunderstood business phenomenon of our time. Far from the glamorous world painted by the few Internet winners, the authors contend, the business of technology is largely strapped to the four million or so backs of carpal-tunnel-prone freelancers and real-life Dilberts. To illustrate their point, they provide a guide to the new media caste system, which converts standard industry roles into a hierarchy of "garbagemen," "fry cooks" and "cab drivers." Case studies of disgruntled tech support operators and HTML code writers make for bitterly funny reading. There's cybercop Kilmartin, who burns out after patrolling a Web community for obscene references to goats and blenders, and freelance coder Jane, who was blamed for uploading the wrong verdict to a major O.J. Simpson trial Web site. The sources' names have been changed to protect them from their employers' retribution, but company names are disguised thinly enough to make the book a kind of industry roman … clef. The billionaire software tyrant "Royster G. Pfeiffer" lords over his Washington-based office campus (which is packed with resentful "perma-temps"), and there's the crash-prone Internet browser developed by "NetScathe." On the whole, this insider's look at the industry offers an amusing antidote to the media's chronic case of Internet hype. (Nov.) (c) Copyright PWxyz, LLC. All rights reserved