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Allinson (management studies, Oxford U.) examines the primary causes of wide-scale technological disasters, and warns of the trend to blame disasters on the complexity of technological systems. He addresses the question of how to design a humanistic organization in which people matter most, and stresses the importance of forming a corporate ethos that involves moral responsibility as an integral part of total quality management. He investigates four major disasters, including the Challenger disaster. Annotation c. by Book News, Inc., Portland, Or.