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Internet retail operations [electronic resource] integrating theory and practice for managers Timothy M. Laseter, Elliot Rabinovich.

Por: Colaborador(es): Idioma: Español Series Supply chain integration seriesDetalles de publicación: Boca Raton, FL CRC Press c2012.Descripción: 1 online resource (xiv, 253 p.) ill. 24 cmISBN:
  • 9781439800928 (online)
Tema(s): Género/Forma: Formatos físicos adicionales: Sin títuloClasificación CDD:
  • 658.8/72 23
Clasificación LoC:
  • HF5548.32 .L37 2012eb
Contenidos:
Internet retailing : from experimentation to execution -- The world wide web and information technology -- Scale economies and the network effect in internet retailing -- Operations strategy for the internet -- Supply chain management for a virtual world -- Defining the value -- Outsourcing internet retail operations -- Understanding the drivers of cost-to-serve -- The last-mile challenge -- Managing product returns -- Amazon : supply chain strategy and innovation -- Eship-4U -- Freshdirect : expansion strategy -- Musictoday, LLC. : managing inventory for night train -- Better world books -- Cooking.com -- Relayfoods.com, Inc. -- Ebags: managing growth.
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Libro electrónico Biblioteca de Mayagüez Acceso en línea EBOOK (HF5548.32.L37 2012eb) (Navegar estantería(Abre debajo)) Disponible 50000003234944
Libro electrónico Biblioteca Mons. Iñaki Mallona (Arecibo) Acceso en línea Ebook (Navegar estantería(Abre debajo)) Disponible 60000000000033
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Descripciones mejoradas de Syndetics:

The rise of the Internet as the first choice for retail shoppers presents new challenges for retailers and suppliers. This book details how information technology evolved to play such a role in retail supply chain networks, how this has impacted supply chain networks, and how this has changed service operations. The first part of the text addresses information technology in relation to service and retail industries. The second part covers how the new supply chain dynamics impacts traditional service and retail delivery, the costs involved, the impacts on customer service, and customer expectations. The third part presents case studies of how different retailers meet challenges.

Includes bibliographical references and index.

Internet retailing : from experimentation to execution -- The world wide web and information technology -- Scale economies and the network effect in internet retailing -- Operations strategy for the internet -- Supply chain management for a virtual world -- Defining the value -- Outsourcing internet retail operations -- Understanding the drivers of cost-to-serve -- The last-mile challenge -- Managing product returns -- Amazon : supply chain strategy and innovation -- Eship-4U -- Freshdirect : expansion strategy -- Musictoday, LLC. : managing inventory for night train -- Better world books -- Cooking.com -- Relayfoods.com, Inc. -- Ebags: managing growth.

Notas de autor provistas por Syndetics

Elliot Rabinovich serves on the faculty at the W.P. Carey School of Business, Arizona State University and brings deep expertise in academic research with a focus on e-commerce and supply chain management. His award-winning research has generated over 20 articles to date in leading academic journals including California Management Review, Decision Sciences, Journal of Business Logistics, Journal of Operations Management, and the MIT-Sloan Management Review. In 2005, he designed and started an annual MBA course on e-commerce and supply chain and service operations management at the W.P. Carey School of Business. He earned a BS in Civil Engineering from the School of Engineering of Antioquia, and a Ph.D. in Logistics-Supply Chain Management from the Robert H. Smith School of Business, University of Maryland.

Tim Laseter brings twenty years of industry experience in operations strategy and supply chain management as both an industry practitioner and consultant to leading companies. In 2002 he transitioned to academia by leaving his partnership position at Booz Allen Hamilton to complete his doctorate and join the Darden Graduate Business School at the University of Virginia. He now works as an independent consultant while serving as a visiting professor at Darden, the London Business School, IESE Business School in Barcelona, the Stern School at NYU, and Emory's Goizueta School in Atlanta. A prolific writer for practitioners, he has authored two previous books and currently serves as a contributing editor for Strategy+Business which features his column "Operating Strategies" in every other issue.

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