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Staff development a practical guide.

Colaborador(es): Detalles de publicación: Chicago American Library Association 2013.Edición: Fourth edition prepared by the Staff Development Committee, Human Resources Section, Library Administration and Management Association ; edited by Andrea Wigbels Stewart, Carlette Washington-Hoagland, and Carol T. ZsulyaDescripción: viii, 219 pages 23 cm Tipo de medio:
Tipo de soporte:
ISBN:
  • 9780838911495 (pbk. : alk. paper)
Tema(s): Clasificación CDD:
  • 023.8 S7791 2013 23
Clasificación LoC:
  • Z668.5 .S7 2013
Contenidos:
Introduction to staff development / authors, Elaine Jennerich and Lisa Oberg -- Needs assessment : planning, implementation and action / authors, Jeanne F. Voyles and Robyn Huff-Eibl -- The strategic imperative of library staff development : staff development and library strategic planning / authors, Raynna Bowlby and Linda Plunket -- How to set goals / author, Elizabeth Fuseler Avery -- Getting started : questions to ask / author, Julia Blixrud -- Developing orientation programs for new employees / authors, Carol A. Kochan and Sandra J. Weingart -- Core competencies for libraries and library staff / authors, Joan Giesecke and Beth McNeil -- How understanding the organization, clear expectations and competencies lead to successful coaching and performance / authors, Jeanne F. Voyles and Robyn Huff-Eibl -- Cross functional training and collaboration within the organization / authors, Jeanne F. Voyles and Robyn Huff-Eibl -- Refining the customer service attitude / author, Steve Carr -- Leading from any position / author, Maureen Sullivan -- Developing bench strength (succession planning) / author, Maureen Sullivan -- Planning a training and development infrastructure for library and information environments-roles and responsibilities / author, Julie Todaro -- Instructional design in library settings : designing effective and efficient training programs / authors, Myntha Cuffy and Dorothy Persson -- Using online video for staff training / author, Chad F. Boeninger -- The ideal : joint labor and management staff development programs / author, Lila Daum Fredenburg -- Assessing and ensuring the transfer of training / authors, David Delbert Kruger and John Cochenour.
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Descripciones mejoradas de Syndetics:

Since its original publication more than two decades ago, Staff Development: A Practical Guide has remained a respected handbook for supporting one of libraries' most important assets: their human resources. Staff development and training are not only important but essential to ensure that libraries meet new challenges and fulfill their missions, especially in a constantly changing world where technological innovations directly impact information access for library staff and users alike. This new edition offers unique, state-of-the-art perspectives on such important topics asStrategies for building and implementing a staff development programTracking changes through training, including the importance of setting goals and needs assessmentsRefining how staff approaches customer serviceUsing instructional design for staff developmentThis is a volume that every librarian charged with staff development should have at the ready.

Includes bibliographical references and index.

Introduction to staff development / authors, Elaine Jennerich and Lisa Oberg -- Needs assessment : planning, implementation and action / authors, Jeanne F. Voyles and Robyn Huff-Eibl -- The strategic imperative of library staff development : staff development and library strategic planning / authors, Raynna Bowlby and Linda Plunket -- How to set goals / author, Elizabeth Fuseler Avery -- Getting started : questions to ask / author, Julia Blixrud -- Developing orientation programs for new employees / authors, Carol A. Kochan and Sandra J. Weingart -- Core competencies for libraries and library staff / authors, Joan Giesecke and Beth McNeil -- How understanding the organization, clear expectations and competencies lead to successful coaching and performance / authors, Jeanne F. Voyles and Robyn Huff-Eibl -- Cross functional training and collaboration within the organization / authors, Jeanne F. Voyles and Robyn Huff-Eibl -- Refining the customer service attitude / author, Steve Carr -- Leading from any position / author, Maureen Sullivan -- Developing bench strength (succession planning) / author, Maureen Sullivan -- Planning a training and development infrastructure for library and information environments-roles and responsibilities / author, Julie Todaro -- Instructional design in library settings : designing effective and efficient training programs / authors, Myntha Cuffy and Dorothy Persson -- Using online video for staff training / author, Chad F. Boeninger -- The ideal : joint labor and management staff development programs / author, Lila Daum Fredenburg -- Assessing and ensuring the transfer of training / authors, David Delbert Kruger and John Cochenour.

Tabla de contenidos provista por Syndetics

  • Introduction to the Fourth Edition(p. vii)
  • Part I Building a Staff Development Program
  • 1 Introduction to Staff Development(p. 3)
  • 2 Needs Assessment: Planning, Implementation, and Action(p. 9)
  • 3 The Strategic Imperative of Library Staff Development: Staff Development and Library Strategic Planning(p. 21)
  • 4 How to Set Goals(p. 31)
  • 5 Getting Started: Questions to Ask(p. 39)
  • Part II Developing Your Staff
  • 6 Developing Orientation Programs for New Employees(p. 53)
  • 7 Core Competencies for Libraries and Library Staff(p. 59)
  • 8 How Understanding the Organization, Clear Expectations, and Competencies Lead to Successful Coaching and Performance(p. 81)
  • 9 Cross-Functional Training and Collaboration within the Organization(p. 97)
  • 10 Refining the Customer Service Attitude(p. 113)
  • 11 Leading from Any Position(p. 127)
  • 12 Developing Bench Strength: Succession Planning(p. 135)
  • Part III Tackling Change Through Training
  • 13 Planning a Training and Development Infrastructure for Library and Information Environments: Roles and Responsibilities(p. 145)
  • 14 Instructional Design in Library Settings: Designing Effective and Efficient Training Programs(p. 165)
  • 15 Using Online Videos for Staff Training(p. 177)
  • 16 The Ideal: Joint Labor and Management Staff Development Programs(p. 187)
  • Part IV Assessment
  • 17 Assessing and Ensuring the Transfer of Training(p. 195)
  • Contributors(p. 205)
  • Index(p. 211)
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