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Knowing the principles of general management is both useful and necessary for LIS students, but it s no less important to learn management techniques specific to the world of libraries. Created to fill a surprising educational void, this edited volume focuses on best practices from library management experts teaching in LIS programs across the country. Among the many topics discussed are

Classic and modern theories of management, and how they apply to the library Human resource planning Marketing and public relations Negotiations, mediation, and financial management of the library Facilities management

In addition to providing students with a solid foundation in library management, experienced managers will also benefit from the structured, practical knowledge included in this impressive volume.

Tabla de contenidos provista por Syndetics

• Preface(p. ix)
• Acknowledgments(p. xiii)
• 1 Introduction to Management(p. 1)
• 2 Classical Theory(p. 9)
• 3 Modern Theory(p. 29)
• 4 Human Resources Management(p. 53)
• 5 Strategic Planning(p. 77)
• 6 Leadership and Decision Making(p. 91)
• 7 Organizational Communication(p. 107)
• 8 Change Management and Organizational Culture(p. 121)
• 9 Marketing(p. 145)
• 10 Financial Management(p. 161)
• 11 Assessment and Evaluation(p. 177)
• 12 Internal and External Stakeholders(p. 195)
• 13 Ethics and Confidentiality(p. 209)
• 14 Understanding and Resolving Conflict(p. 229)
• 15 Diversity(p. 241)
• 16 Facilities Management(p. 253)
• 17 Information Technology Management(p. 271)
• 18 Grants and the Grant Writing Process(p. 285)
• 19 Outsourcing(p. 305)
• 20 Future Trends(p. 323)
• Glossary(p. 335)
• Contributors(p. 349)
• Index(p. 351)

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Booklist Review

Many graduate programs in library science unfortunately neglect to offer management courses, leaving freshly minted librarians to rely on outside experience or find their own training. Luckily, books like Library Management 101: A Practical Guide help fill the gap. Editor Velasquez, program director of the Library and Information Management program at the University of South Australia, brings more than 20 years of experience (as an assistant professor, researcher, and lecturer in the U.S.) to this text, with her belief that all librarians manage something, from collections to volunteers even if they think they are not on the management track. The book pulls together best practices for management at all levels in public and academic libraries. Topics covered include classical and modern theories of management, human resources, strategic planning, leadership, change management, marketing, financial management, facilities management, and more. There is also a discussion of future trends in management. Contributors range from public library directors to academics to frontline managers. This book would make an excellent text for any library-management course as well as a good addition to the personal shelf of any librarian who would like to make the move into administration.--Vnuk, Rebecca Copyright 2010 Booklist