The benchmarking book a how-to-guide to best practice for managers and practitioners Tim Stapenhurst.
Detalles de publicación: New York Butterworth-Heinemann 2009.Descripción: xli,454 p. 23 cmISBN:- 9780750689052
| Imagen de cubierta | Tipo de ítem | Biblioteca actual | Biblioteca de origen | Colección | Ubicación en estantería | Signatura topográfica | Materiales especificados | Info Vol | URL | Copia número | Estado | Notas | Fecha de vencimiento | Código de barras | Reserva de ítems | Prioridad de la cola de reserva de ejemplar | Reservas para cursos | |
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| Libro | Biblioteca de Mayagüez Colección General mb | HD 62.15 .S75 2009 (Navegar estantería(Abre debajo)) | Disponible | 50000003197554 |
Descripciones mejoradas de Syndetics:
With growing demands for increased operational efficiency and process improvement in organizations of all sizes, more and more companies are turning to benchmarking as a means of setting goals and measuring performance against the products, services and practices of other organizations that are recognized as leaders.
The Benchmarking Book is an indispensable guide to process improvement through benchmarking, providing managers, practitioners and consultants with all the information needed to carry out effective benchmarking studies.
Covering everything from essential theory to important considerations such as project management and legal issues, The Benchmarking Book is the ideal step-by-step guide to assessing and improving your company's processes and performance through benchmarking.
Includes bibliographical references and index.
EIGM 04/2010
Tabla de contenidos provista por Syndetics
- Part 1 Background to benchmarking
- Part 2 The benchmarking process
- Phase 1 Internal preparation
- Phase 2 Working with participants
- Phase 3 Improving performance
- Part 3 Managing benchmarking activities
- Part 4 Case Studies