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Leading authorities share their approaches to understanding, managing and changing organizational cultures. Includes methods for identifying cultural norms, reinforcing the positive aspects of existing culture, and building new cultures that support organizational goals and strategies.

Tabla de contenidos provista por Syndetics

• 1 Introduction: Five Key Issues in Understanding and Changing Culture
• Part 1 What Is Culture: Its Function and Impact
• 2 How Culture Forms, Develops, and Changes
• 3 Breakup of the Bell System: A Case Study in Cultural Transformation
• 4 Believing Is Seeing: How Culture Influences the Decisions Top Managers Make
• 5 Strategic Myopia: Culture as an Invisible Barrier to Change
• 6 The Relationship of Corporate Culture to Industry Sector and Corporate Performance
• Part 2 General Approaches to Understanding and Managing Culture
• 7 Sourcing Workplace Cultures: Why, When, and How
• 8 Culture Is Not Just an Internal Affair
• 9 Managing Specialized Corporate Cultures
• 10 Managing Culture at the Bottom
• 11 Corporate Taboos as the Key to Unlocking Culture
• Part 3 The Dynamics of Cultural Change
• 12 The Cycle of Cultural Evolution in Organizations
• 13 How to Decipher and Change Corporate Culture
• 14 You Can't Get There From Here: What Will Make Culture-Change Projects Fail?
• 15 Cultural Change: Opportunity, Silent Killer, or Metamorphosis?
• Part 4 Specific Methods for Changing Culture
• 16 Four Phases for Bringing About Cultural Change
• 17 Five Steps for Closing Culture-Gaps
• 18 Using Six Organizational Rites to Change Culture
• 19 Arriving at Four Cultures by Managing the Reward System
• 20 Conclusion: Why Culture Is Not Just a Fad

Notas de autor provistas por Syndetics

RALPH H. KILMANN holds the George H. Love Chair in Organization and Management and is director of The Program in Corporate Culture at the Katz Graduate School of Business, University of Pittsburgh. He is the author or coauthor of numerous Jossey-Bass books, including Managing Beyond the Quick Fix (1989), and Corporate Transformation (1988).