Reseñas proporcionadas por Syndetics

Booklist Review

Library directors seeking practical techniques that contribute to successful communications will welcome this guide. The authors introduce concepts that relate to interpersonal relations (feedback, motivation, etc.), offer recommendations for improving skills (e.g., writing, public speaking), and discuss ways to enact change persuasively. Considering the communication process as a whole, Conroy and Jones offer suggestions on the effective transmission of messages in a hierarchy. Although the target audience for this material is the library administrator, other staff members also may gain some ideas for improving communication skills. Bibliography; index. SKB. 025.1 Communication in library administration / Library administration Staff participation / Library employees Psychology [CIP] 84-42815