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Effective human relations : interpersonal and organizational applications / Barry L. Reece, Rhonda Brandt, Karen F. Howie.

Por: Colaborador(es): Detalles de publicación: Mason, OH : South-Western Cengage Learning, c2011.Edición: 11th edDescripción: xxiv, 447 p. : ill. ; 26 cmISBN:
  • 9780538747509 (hbk.)
  • 0538747501 (hbk.)
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Libro Biblioteca Encarnación Valdés Colección General bev 650.13 R322e 2011 (Navegar estantería(Abre debajo)) Disponible 80000002628058
Libro Biblioteca Mons. Iñaki Mallona (Arecibo) Colección General ab 650.13 R322e 2011 (Navegar estantería(Abre debajo)) Disponible 60000010115993
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Teach students the human relation skills they need to become successful managers in today's workplace with Reece/Brandt/Howie's EFFECTIVE HUMAN RELATIONS: INTERPERSONAL AND ORGANIZATIONAL APPLICATIONS, 11E. One of the most widely used human relations texts available, this comprehensive, practical text uses an organizational perspective to help students understand the disparate factors that influence employee behavior. Hundreds of examples of real human relations issues and practices in successful companies keep concepts within a clear business context.This edition establishes seven major themes of effective human relations -- communication, self-awareness, self-acceptance, motivation, trust, self-disclosure, and conflict resolution -- as the foundation for study. Self-assessments and self-development opportunities teach readers to assume the responsibility for improving their personal skills and competencies.This edition addresses topics of emerging importance, such as generational differences. The text also explores goal-setting, the use of "branding" in the job market, technostress, and emotional intelligence. With EFFECTIVE HUMAN RELATIONS, students gain the insights, knowledge and relationship skills to deal successfully with the wide range of people-related challenges in business today.

Includes bibliographical references (p. [403]-447) and indexes.

Tabla de contenidos provista por Syndetics

  • Part I Human Relations: the Key to Personal Growth and Career Success
  • 1 Introduction to Human Relations
  • 2 Improving Personal and Organizational Communications
  • Part II Career Success Begins With Knowing Yourself
  • 3 Understanding Your Communication Style
  • 4 Building High Self-Esteem
  • 5 Personal Values Influence Ethical Choices
  • 6 Attitudes Can Shape Your Life
  • 7 Motivating Yourself and Others
  • Part III Personal Strategies for Improving Human Relations
  • 8 Improving Interpersonal Relations with Constructive Self-Disclosure
  • 9 Achieving Emotional Balance in a Chaotic World
  • 10 Building Stronger Relationships with Positive Energy
  • 11 Developing a Professional Presence
  • Part IV If We All Work Together..
  • 12 Team Building: a Leadership Strategy
  • 13 Resolving Conflict and Dealing with Difficult People
  • Part V Special Challenges in Human Relations
  • 14 Responding to Personal and Work-Related Stress
  • 15 Valuing Work Force Diversity
  • 16 The Changing Roles of Men and Women
  • Part VI You Can Plan for Success
  • 17 A Life Plan for Effective Human Relations
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