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The minute-taker is one of the most important and powerful people in a meeting and they should use this opportunity to develop knowledge, broaden horizons and build credibility within the organization.
Taking Minutes of Meetings, 3rd edition is an easy to read 'dip-in, dip-out' guide which shows you how to confidently arrange meetings and produce minutes. It provides hands-on advice about the sections of a meeting as well as tips on how to create an agenda, personal preparation, best practice advice on taking notes and how to improve your accuracy. Brand new chapters include guidance on using technology to maximize effectiveness and practical help with taking minutes for a variety of different types of meetings.

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Introduction 1 1. Background 5 Cycle of a meeting 7; The participants 10 2. Arranging a meeting 14 Who will attend 15; Administration 16 3. Sections of a meeting 21 4. Agenda 29 Agenda styles 31 5. Personal preparation 42 6. Creating the right environment 48 7. Attending the meeting 52 8. Taking notes 62 The message, not the words 69 9. Structuring notes 74 10. Writing up the minutes 83 11. The minutes 87 Styles of minutes 104; Common questions about minutes 108; Useful words for minutes 110 12. Recording decisions and actions 112 13. Layout and numbering 120 Layout 120; Numbering 124; Look at the picture 126 14. Impact of the Freedom of Information Act on 127 minutes Exempt information 128; Impact on meeting papers 128; Referencing meeting papers 129; Writing minutes 130 15. Business English for minutes 136 Sentences 136; Paragraphs 137; Plain English 137; Problem punctuation 138 16. Building confidence 142 Excerpted from Taking Minutes of Meetings by Joanna Gutmann All rights reserved by the original copyright owners. Excerpts are provided for display purposes only and may not be reproduced, reprinted or distributed without the written permission of the publisher.

Notas de autor provistas por Syndetics

Joanna Gutmann is a freelance training consultant specialising in office communication. She has a background in secretarial work, and is a member of the Chartered Institute of Personnel Development (CIPD). You can visit her website at http://www.joanna-gutmann.co.uk/ . To download Joanna's handy app for help with punctuation, visit: http://www.joanna-gutmann.co.uk/dotsandsquiggles/