Tabla de contenidos provista por Syndetics

• Preface(p. ix)
• Authors and Participants(p. xii)
• Introduction(p. 1)
• Section I User Centered System Design(p. 7)
• Chapter 1 Architectural Design: an Analogy(p. 9)
• Chapter 2 Issues in Design: Some Notes(p. 25)
• Acknowledgnents(p. 29)
• Chapter 3 Cognitive Engineering(p. 31)
• Acknowledgments(p. 61)
• Section II The Interface Experience(p. 63)
• Chapter 4 Interface as Mimesis(p. 67)
• Chapters 5(p. 87)
• Acknowledgments(p. 124)
• Chapter 6 Notes on the Future of Programming: Breaking the Utility Barrier(p. 125)
• Acknowledgments(p. 152)
• Section III Users' Understandings(p. 153)
• Chapter 7 User Understanding(p. 157)
• Chapter 8 Understanding What's Happening in System Interactions(p. 171)
• Chapter 9 Naive Theories of Computation(p. 187)
• Acknowledgments(p. 200)
• Chapter 10 Models of Computation(p. 201)
• Chapter 11 Knowledge-Based Interface Design(p. 219)
• Section IV User Activities(p. 239)
• Chapter 12 The Structure of Users' Activities(p. 243)
• Appendix: Collecting History Data(p. 262)
• Chapter 13 Psychological Issues in Support of Multiple Activities(p. 265)
• Acknowledgnents(p. 284)
• Chapter 14 Communication Paradigms for a Window System(p. 285)
• Section V Toward a Pragmatics of Human-Machine Communication(p. 315)
• Chapter 15(p. 319)
• Chapter 16 Display Managers as the Basis for User-Machine Communication(p. 339)
• Section VI Information Flow(p. 353)
• Chapter 17 Answers First, Then Questions(p. 361)
• Acknowledgments(p. 375)
• Chapter 18 Helping Users Help Themselves(p. 377)
• Acknowledgments(p. 398)
• Chapter 19 Helping Users Help Each Other(p. 399)
• Acknowledgments(p. 410)
• Chapter 20 Designing for Error(p. 411)
• Chapter 21(p. 433)
• Acknowledgments(p. 452)
• Section VII The Context of Computing(p. 453)
• Chapter 22 From Cognitive to Social Ergonomics and Beyond(p. 457)
• Acknowledgments(p. 486)
• Glossary(p. 487)
• References(p. 499)
• Index(p. 513)

Reseñas proporcionadas por Syndetics

CHOICE Review

The content of these 22 papers by 18 authors centers around research funded by the Office of Naval Research and performed at the University of California at San Diego. In general, the authors take a global user-oriented view toward systems design and in many respects tend to be oriented toward the psychological aspects of using computing systems. The book does contain some errors, or omissions, about software. For example, one chapter refers to dBase III as a relational database system and criticizes some of its shortcomings from that point of view. In fact, dBase III would more accurately be described as a hierarchical model, hence those shortcomings should be expected. Despite some of its shortcomings, this volume can serve college students in both psychology and computing programs, and could prove to be particularly helpful to students in computing sciences programs who have difficulty viewing systems design from a system's user point of view. For them, Sections 1, 4, and 6 are well organized and should be of particular interest. Section 1 presents the philosophy behind the book, Section 4 is on user activities, and section 6 is on information flow.-J. Beidler, University of Scranton