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Since 1975, HOW and its subsequent editions have been a prominent reference source for business writers, office personnel, and students. With every new edition, HOW has kept pace with changes in our language and the business environment, striving to provide a useful and easy-to-understand reference manual for all professionals involved in organizational operations. It includes detailed and precise information for writing, formatting, and transmitting communications. Unlike other reference books, HOW 11 is tailored for writing style, grammar, mechanics, and techniques in a business/office environment. This text can be used as a stand-alone reference or as a supplement.

Tabla de contenidos provista por Syndetics

• Preface(p. vii)
• 1 Punctuation(p. 1)
• Comma(p. 5)
• Semicolon(p. 25)
• Colon(p. 30)
• Dash(p. 36)
• Period(p. 39)
• Question Mark(p. 44)
• Exclamation Mark(p. 48)
• Quotation Marks(p. 49)
• Apostrophe(p. 55)
• Parentheses(p. 59)
• Brackets(p. 62)
• Asterisk(p. 62)
• Diagonal(p. 63)
• Underscore(p. 63)
• Ampersand(p. 64)
• 2 Capitalization(p. 65)
• 3 Number Formats(p. 93)
• General Format(p. 95)
• Numbers Expressed in Figure Form(p. 99)
• Time(p. 105)
• Addresses and Telephone Numbers(p. 109)
• Special Forms(p. 111)
• 4 Grammar and Usage(p. 115)
• Sentences(p. 118)
• Nouns(p. 121)
• Pronouns(p. 131)
• Verbs(p. 139)
• Adjectives(p. 152)
• Adverbs(p. 157)
• Prepositions(p. 160)
• Conjunctions(p. 162)
• Interjections(p. 166)
• 5 Hyphenating and Dividing Words(p. 167)
• Hyphenating Words(p. 169)
• End-of-Line Word and Word-Group Divisions(p. 176)
• 6 Abbreviations and Symbols(p. 183)
• Abbreviations(p. 185)
• Contractions(p. 207)
• Symbols(p. 207)
• 7 Words Often Confused and Misused(p. 211)
• 8 Elements of Writing Style(p. 257)
• Planning the Message(p. 259)
• Using Words Effectively(p. 260)
• Creating Sentences(p. 265)
• Organizing Sentences Into Cohesive Paragraphs(p. 276)
• Placing Paragraphs in Effective Order(p. 279)
• 9 Spelling, Proofreading, and Editing(p. 281)
• Preparing for Proofreading and Editing(p. 283)
• Spelling(p. 286)
• Proofreading(p. 290)
• Editing(p. 296)
• 10 Address Format and Forms of Address(p. 301)
• General Address Format(p. 303)
• Names and Titles(p. 304)
• Places(p. 307)
• Address Format for Foreign Correspondence(p. 310)
• Online Address Formats(p. 311)
• Forms of Address(p. 313)
• 11 E-Mail, Business Letters, and Memorandums(p. 323)
• E-Mail Messages(p. 326)
• Business Letters(p. 334)
• Business Letter Styles(p. 335)
• Punctuation Styles(p. 337)
• Letter Format and Placement of Major Parts(p. 339)
• Addressing Envelopes(p. 365)
• Folding and Inserting Correspondence(p. 372)
• Memorandums(p. 374)
• 12 Reports and Other Business Documents(p. 383)
• General Formats for Reports and Manuscripts(p. 385)
• Parts of a Report or Manuscript(p. 392)
• Text Headings(p. 401)
• Listings(p. 404)
• Citing Sources(p. 408)
• Illustrations(p. 420)
• Bibliography(p. 429)
• Meeting Minutes(p. 436)
• Meeting Agendas(p. 441)
• Itineraries(p. 444)
• Press Releases(p. 445)
• 13 Employment Application Documents(p. 447)
• The Chronological Resume(p. 449)
• The Functional Resume(p. 457)
• The Combination Resume(p. 460)
• Conventional Resume Formats(p. 462)
• Automated Applicant Tracking Systems(p. 462)
• Online Career Resources(p. 467)
• The Application Letter(p. 471)
• The Application Form(p. 474)
• Reference Requests(p. 475)
• Follow-up Letters(p. 476)
• 14 The Internet and Its Resources(p. 479)
• Using the Internet(p. 481)
• Connecting to the Internet(p. 482)
• Accessing the World Wide Web(p. 487)
• Evaluating Web Sites(p. 490)
• Internet Information Sources(p. 492)
• 15 Manual and Electronic File Management(p. 499)
• The Paper Filing Process(p. 501)
• Indexing and Alphabetizing Paper Documents(p. 501)
• Organizing and Maintaining Computer Data Files(p. 509)
• Glossary: Grammatical Terms Used in A Handbook for Office Professionals(p. 519)
• Index(p. 539)