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Emotional intelligence at work the untapped edge for success Hendrie Weisinger.

Por: Detalles de publicación: San Francisco, Calif. Jossey-Bass 2000.Descripción: xxiii, 219 p. 24 cmISBN:
  • 0787951986 (paper)
Tema(s): Clasificación CDD:
  • 650.13 W4279e
Clasificación LoC:
  • HF5548.8 .W433 2000
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Descripciones mejoradas de Syndetics:

Access an Untapped Source of Success
At long last, a book directed to the working world that acknowledges and demonstrates how managing our emotions and dealing with the feelings of others increases the bottom line. Practical, practical, practical!
--Rita McGlone, assistant director of executive education, The Wharton School of Business
Experts now acknowledge that emotional intelligence (EI) is perhaps the most crucial determinant of success in the workplace. And unlike IQ or other traditional measures of intelligence, EI can be developed and dramatically increased. This unprecedented book demonstrates how to master the core competencies of EI, abilities that include self-motivation, high self-awareness, mood management, and emotional mentoring. In addition, it includes scores of real-world examples and dozens of practical exercises that accelerate the process, along with step-by-step approaches to mastering a variety of EI techniques.

Originally published: 1998.

Includes bibliographical references (p. 219).

Tabla de contenidos provista por Syndetics

  • Increasing Your Emotional Intelligence
  • Developing High Self-Awareness
  • Managing Your Emotions
  • Motivating Yourself
  • Using Your Emotional Intelligence in your Relations with Others
  • Developing Effective Communication Skills
  • Developing Interpersonal Expertise
  • Helping Others Help Themselves
  • Appendix: Developing Your Emotional Intelligence

Notas de autor provistas por Syndetics

Hendrie Weisinger, Ph.D.(Westport, CT) is a licensed psychologist, the originator of criticism training, and a leading authority in the areas of emotional intelligence and anger management. He has made more than 200 appearances on television and news programs, including Oprah, Donahue, and The Today show. He has led hundreds of criticism seminars for Fortune 500 companies, and he teaches in MBA York University, and University of Pennsylvania.

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