Street-level leadership discretion and legitimacy in front-line public service Janet Coble Vinzant, Lane Crothers.
Detalles de publicación: Washington, D.C. Georgetown University Press c1998.Descripción: xx, 185 p. 23 cmISBN:- 0878407057 (acid-free paper : paper)
- 0878407049 (cloth)
- 0878407057 (paper)
- 21 361.00684 V794s
- HV40 .V56 1998
| Imagen de cubierta | Tipo de ítem | Biblioteca actual | Biblioteca de origen | Colección | Ubicación en estantería | Signatura topográfica | Materiales especificados | Info Vol | URL | Copia número | Estado | Notas | Fecha de vencimiento | Código de barras | Reserva de ítems | Prioridad de la cola de reserva de ejemplar | Reservas para cursos | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Libro | Biblioteca Encarnación Valdés Colección General bev | 361.00684 V794s (Navegar estantería(Abre debajo)) | Disponible | 80000002115551 |
Descripciones mejoradas de Syndetics:
Examining public service from the perspective of the worker, this book provides a new framework for understanding the roles and responsibilities of front-line public servants and assessing the appropriateness of their actions.
Public employees who work at street level face some of the most intractable, pervasive, and complex problems in contemporary society. Drawing on more than 1500 hours of observation of police officers and social service workers in four states, this book explores the types of situations they confront, the factors they consider, and the hard choices they make. Presenting numerous cases of how these individuals acted in various situations, the authors show how public servants translate the expectations of administrators and others into legitimate street-level action.
Vinzant and Crothers propose the concept of leadership as a positive and realistic framework for understanding what these public servants do and how they can successfully meet the daily challenges of their very difficult and complex jobs. They show how changing the theory and language we use to describe street-level work can encourage decisions that are responsive both to the needs of the clients being served and to the broader community's need for accountability. They also examine how street-level leadership can change the way agencies recruit, train, and manage these employees and how society defines their role in governance.
This book offers valuable insights for those working in or studying public administration, policy analysis, criminal justice, and social work.
Includes bibliographical references (p. 171-179) and index.
Introduction: An Epoch of Stirring Events 1. The Two Civil Wars of General Cluseret 2. La Colonie Americaine 3. First Impressions 4. Ripples across the Atlantic 5. Civil Wars by Analogy: Party, Section, and the Paris Commune 6. The View from the 1870s 7. Apocalypse Where? Apocalypse When? 8. 1877: The Rise of the American Commune? Conclusion: That Once Dreaded Institution App. A. Chronology of the Paris Commune App. B. Two American Poems about the Paris Commune App. C. Novels and Plays about the Paris Commune.
Notas de autor provistas por Syndetics
Janet Coble Vinzant is a professor in the School of Public Affairs at Arizona State University.
Lane Crothers is an associate professor of political science at Illinois State University.