Management skills for the new health care supervisor William Umiker.

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Detalles de publicación: Gaithersburg, Md. Aspen Publishers, Inc. 1993.Edición: 2nd edDescripción: 384 pISBN:

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Imagen de cubierta	Tipo de ítem	Biblioteca actual	Biblioteca de origen	Colección	Ubicación en estantería	Signatura topográfica	Materiales especificados	Info Vol	URL	Copia número	Estado	Notas	Fecha de vencimiento	Código de barras	Reserva de ítems	Prioridad de la cola de reserva de ejemplar	Reservas para cursos
	Libro	Biblioteca Encarnación Valdés Colección General bev				362.10683 U51m2 (Navegar estantería(Abre debajo))					Disponible			80000001710444

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Includes bibliographical references and index.

Planning and Organizing
Do You Really Want to Be a Supervisor
Customer Service
Planning
Organizing, Coordinating, and Reengineering
Position Descriptions and Performance Standards
Policy Making and Implementation
Personnel Recruitment and Selection Orientation and Training of New Employees
Team Building
Safety and Workplace Violence
Controlling People
Leaders and Managers
Coaching Morale and Motivation
Rewards and Recognition
Performance Feedback
Counseling
Disciplining
Cultural Diversity
Conflict and Confrontation
Employees with Problems
Employees with Bad Attitudes or Habits
Coping with Hostile People
Complaints and Grievances
Personnel Retention
Cost Control
Managed Care
Cost Control
Developing Employees
Job Redesign: A Paradigm Shift
Adjusting to Change
Encouraging Creativity
Staff Development
Delegation and Empowerment
Special Supervisory Skills
Verbal Communication
Written Communication
How To Hold More Effective Meetings
Decision Making and Problem Solving
Negotiating Skill
Time Management
Self-Enhancement for Supervisors
Coping with Stress and Burnout
Career Development for Supervisors
Succession Planning
Networks and Organizational Politics
Index