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Focusing on the foundational skills of selling travel products that satisfy client needs and expectations, the book is a wonderful how-to resource. Each chapter concentrates on a specific travel product or service such as domestic terminology, references, and proven methods for effectively selling these products to today's traveling public. For those desiring a career in travel, as well as agency managers and employees alike will benefit from the valuable knowledge and advice this book offers.-- Complete coverage of terminology, product features, reference materials, and how-to's for effectively selling products.-- New information on the Internet is presented, along with its impact on, and uses for the travel industry.-- Appendices offer actual samples from the Official Airline Guide, Hotel Guide, Tour and Cruise Materials