Interviewing theories, techniques, and practices Robert A. Shearer.

Por:

Shearer, Robert A

Colaborador(es):

Shearer, Robert A, 1939-. Interviewing in criminal justice

Detalles de publicación: Upper Saddle River, N.J. Pearson/Prentice Hall c2005.Edición: 5th edDescripción: xvii, 347 p. ill. 28 cmISBN:

0131190709 (pbk.)

Tema(s):

Clasificación CDD:

364 22

Clasificación LoC:

HV8073 .S423 2005

Contenidos:

Introduction to interviewing -- Preliminary interviewing considerations -- Diversity and special needs -- The basic skills model -- Skillfully communicating accurate empathy -- Skillful use of speed and pacing -- Summarization skills -- Immediacy skills -- Concreteness skills -- Confrontational skills -- Assertion skills -- Skill integration.

Existencias
Imagen de cubierta	Tipo de ítem	Biblioteca actual	Biblioteca de origen	Colección	Ubicación en estantería	Signatura topográfica	Materiales especificados	Info Vol	URL	Copia número	Estado	Notas	Fecha de vencimiento	Código de barras	Reserva de ítems	Prioridad de la cola de reserva de ejemplar	Reservas para cursos
	Libro	Biblioteca de Mayagüez Colección General mb				HV8073 .S423 2005 (Navegar estantería(Abre debajo))					Disponible			50000002127644
	Libro	Biblioteca Encarnación Valdés Colección General bev				364 S5396i5 (Navegar estantería(Abre debajo))					Disponible			80000002302126

Total de reservas: 0

Descripciones mejoradas de Syndetics:

Using a systematic training approach based on scientifically validated research, the book combines "how-to" guidelines and "hands-on" practice to expose readers to key interviewing concepts and basic interrogation skills. Focusing on basic interviewing concepts and skills for criminal justice professionals, this book provides coverage of basic interviewing, interrogation and counseling skills & strategies. For people that plan to work in the criminal justice system.

Rev. ed. of: Interviewing in criminal justice. 4th ed.

Includes bibliographical references (p. 323-332) and index.

Tabla de contenidos provista por Syndetics

1 Introduction to Interviewing
Learning Objectives
The Need
The Interviewing
Interviewing Skills
Interviews as Verbal Skills
Interviewing as Instantaneous Response
Interviewing as Influencing
Neutrality
Interviewing as Assessment
Interview Styles
Interview Viability
Interviewing and Interrogation
Suggestibility and Compliance
Purposes of Interviewing
Prediction
Art or Science? Criminal Justice and the Parent Role
Barriers to Communication
Interview Biases
Optimum Environment for Communication (OEC)
Agency Interviews
Direction of Training
Summary
Study Questions
Exercise 1.1 Reliability/Validity
Exercise 1.2 Targets
Exercise 1.3 Skeptical/Suggestible Profile (SSP)
Interview Challenge
2 Preliminary Interviewing Considerations
Learning Objectives
Professional Development
Preparing for Interviews
Note Taking
Electronic Documentation
Role Playing
Unfreezing and Refreezing
Focused Audio or Video Feedback
Legal and Ethical Standards
Interviewing and Interrogation Research
Stereotypical Interrogation Reliefs
Interviewing with Time Constraints
Nonverbal Communication
Types of Nonverbal Communication
Risks in the Use of Nonverbal Communication
Nonverbal Interviewing Techniques
Detecting Deception in a n Interviewing
Basic Terms
Notes of Caution
Why is It So Difficult to Detect Deception
How to Catch a Liar
Diversions
Advice
Aversive Language
Gossip
Red-Crossing or Band-Aiding
Mind Raping
Summary
Study Questions
Exercise 2.1 Aversive and Technical Language
Exercise 2.2 Extended Role plays/Psychodrama
Interview Challenge
3 Diversity and Special Needs
Learning Objectives
A Framework for Multiculturalism and Diversity
Traumatized Interviewees
Interviewees with Special Challenges
Interviewees with Special Learning Challenges
Children
Adolescents
Offenders
Sociopaths
Zones of Questioning
Confidential Informants
Sexual Aggressors
Addicted Offenders
Interviewees Under the Influence (IUI). Multicultural Interviewing
Basic Concepts in Multiculturalism
Interviewing and Worldview Dimensions
Language and Cultural Differences
Multiculturalism and Emotions
Diversity and Deception
Multicultural Interviewing Skills
Summary
Study Questions
Exercise 3.1 Multicultural Interviewing Competency and Knowledge Inventory (MICKI)
Interview Challenge
4 The Basic Skills Model
Learning Objectives
Introduction. to the Basic Skills Model
Interviewing Communication Theory
Pre-Assessment
Interview Appraisal Scales
Basic and Specialized Skills Hierarchy
Levels of Encounter
The Primary Interviewing Skills
Preliminary Training Considerations
Summary
Study Questions
Exercise 4.1 Class Interview Rating Worksheet
Assessment 4.1 Self-Ratings and Communication Pre-Test
Exercise 4.2 Stress, Memory, and Information Processing and theInverted-U
Assessment 4.2 Interview Appraisal Scales
Exercise 4.3 Distinguishing Between Thoughts, Feelings, and Behaviors
Assessment 4.3 Pre-Interviewing Self-Rating
Interview Challenge
5 Skillfully Communicating Accurate Empathy
Learning Objectives
Benefits of Empathy
Intellectual vs
Therapeutic Empathy
Empathy vs
Sympathy
Empathy, Experience, and Talent
Cautions on the Use of Empathy
Communicating Empathy
The Basic Model of Empathy
Rating Responses
Modes of Interchangeable Responses
Semantic Hierarchy of Emotions
Diagnosing Emotional Content Conservatively
Summary
Study Questions
Exercise 5.1 Empathy
Interview Challenge
6 Skillful Use of Speed and Pacing

Extracto provisto por Syndetics

After teaching, Interviewing to Criminal justice students and training professional employees in agencies for thirty years, this text is probably long overdue. After thirty years, it could be thought that all had been seen and all had been said about interviewing, but each new clays or training group brims mw ideas and new questions about the Criminal Justice System. In the early days, there was little available on the subject. Those of us who taught in the late 1960s and early 1970s had to rely on our experience, creativity, and imagination. We borrowed, adapted, and improvised materials for instruction. Fortunately, our students and trainees were not bashful, and they candidly indicated which techniques worked and which didn't. Their honesty and helpful criticism has been a major contribution to the production of this book on interviewing. If any generalization could be made about professionals in the Criminal Justice System, it is that they are very practical. They view an endless parade of quick-fix nostrums proposed by politicians, philosophers, and academicians. Consequently, they have a keen eye for practical people. The purpose of this book is to provide a practical interviewing guide for persons who work with people in the Criminal Justice System. Police officers, correctional officers, probation officers, parole officers, counselors, and social workers are the personnel likely to find this book useful. These individuals are called upon to interview, and their practical needs dictate that this book contain critical theory and research support but not be overburdened with such information. The book has several specific purposes. First, the book combines for the student the basic concepts of interviewing and criminal justice considerations. This includes the goal of the student being able to discriminate between interviewing, interrogation, and counseling. Second, the book tries to help the student prepare for interviews in criminal justice through professional development, avoidance of hazards, and recognition of human diversity. Third, the book tries to help the student develop interviewing skills based on a systematic theoretical training model. The structural foundations for the book are the fields of police psychology, communications/ human relations training, counseling psychology, forensic psychology, and multicultural training. Fourth, the book approaches interviewing from a scientifically validated research perspective. Hopefully, through this approach, the book will help move the field of interviewing toward greater understanding of human interaction in the Criminal Justice System. Many specialists are needed in criminal justice to cope with the problem of crime and associated human problems, but this book is written mainly for non-specialists. It is designed so they have the understanding, skills, and techniques to meet their day-to-day encounters with people. Therefore, all criminal justice professionals who encounter people as a part of their job will find this book useful. On the other hand, it would be pretentious anal foolish to suggest that this book will have immediate practical application to all interviews conducted in the diverse and vast collection of agencies found in our system of criminal justice. An attempt is made in the book to bridge the enormous gap between traditional interviewing practices and criminal justice needs. The needs in criminal justice are 0great. The challenge to accomplish this task has been exciting and humbling. Hopefully, if the design of the text is followed and the stated objectives are met, a significant degree of success will be evident in the accomplishment of this task. You the reader will ultimately make that judgment. The objectives of this book are achieved through a combination of "how to," "hands on" instruction, illustration, theory, and research support. This book contains the more traditional with the practical and mirrors the development of criminal justice education in this country in the last twenty years. This book first presents the basic concepts of interviewing and topics related to interviewing and then presents basic interviewing skills. This format allows the reader to progress from general concepts to specific techniques. Chapters 1, 2, and 3 introduce basic concepts in interviewing in criminal justice. Chapter 4 is a detailed description of the interviewing skills model that provides the basis of learning in this book. Chapters 5 through 11 focus on specific interviewing skills. Chapter 12 concludes the text by drawing together all of the skills and techniques and the future of interviewing. A complete list of references appears at the end of the book. Additionally, several of the interviewing skill chapters contain exercises for additional skill development at the end of the chapter. Each chapter ends with study questions and an interviewing challenge. The text is based on fifteen years of training workshop and undergraduate classroom use. Consequently, the curriculum of the text and supplementary exercises and assessments have been both academically and field tested. A valuable and effective textbook must be current with the discipline. It is my sincere hope that my efforts have led to this result so that the learning and instructional value of this text will not only be a contribution to the field, but also be a source of knowledge to the student or trainee. Excerpted from Interviewing: Theories, Techniques and Practices by Robert A. Shearer All rights reserved by the original copyright owners. Excerpts are provided for display purposes only and may not be reproduced, reprinted or distributed without the written permission of the publisher.

Previo

Volver a resultados

1 El síndrome de Down
por Burns, Yvonne.
2 El síndrome de Down

Cerrar

Imprimir
Citar
Agregar a su carrito (remover)
Guardar registro
BIBTEX Dublin Core ISBD MARC (no-Unicode/MARC-8) MARC (Unicode/UTF-8) MARC (Unicode/UTF-8, Estándar) MARCXML MODS (XML) RIS
Más búsquedas

Buscar este título en:
HORIZON