The little book of cases in hospitality management : stories from industry practitioners D.V. Tesone, Peter Ricci.
Detalles de publicación: Upper Saddle River, N.J. Pearson/Prentice Hall 2006.Descripción: xii, 116 p. 23 cmISBN:- 013118329X
- 647.95068 T337L 22
- TX911.3.M27 T44 2006
| Imagen de cubierta | Tipo de ítem | Biblioteca actual | Biblioteca de origen | Colección | Ubicación en estantería | Signatura topográfica | Materiales especificados | Info Vol | URL | Copia número | Estado | Notas | Fecha de vencimiento | Código de barras | Reserva de ítems | Prioridad de la cola de reserva de ejemplar | Reservas para cursos | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Libro | Biblioteca Encarnación Valdés Colección General bev | 647.95068 T337L (Navegar estantería(Abre debajo)) | Disponible | 80000002161944 |
Descripciones mejoradas de Syndetics:
Productivity enhancement -- Leading a turnaround strategy -- Value-added restaurant service -- Training strategies -- Turnaround strategies and employee relations -- Rules and progressive discipline -- A new management assignment -- Dealing with problem employees -- The restaurant -- Career paths -- A comparison of management styles -- Managment and employee motivation -- The department transfer -- The training scenario -- Managers' reputations -- Coaching, counseling, and discipline -- The special restaurant -- Subjective management practices -- Job opportunities -- Human resource management overview -- Recruitment and retention -- Employee productivity and value-added management -- Legal compliance -- Employee relations and retention -- Employee retention -- Legal compliance -- Recruitment and selection -- Employee training and needs assessment -- Employee compensation -- Performance appraisals and management responsibility -- Management communications and employee relations -- Leadership development -- Employee motivation and recognition programs -- Starting and running an HR office -- The invisible car -- Taking care of the elderly -- There's a mouse in the house -- Forty-eight hours -- Don't park here -- The confushed consultant -- Can you float me a loan? -- The "sick" van -- The prejudiced housekeeper -- The overnight "vigil" -- The disappearing dodge.
Tabla de contenidos provista por Syndetics
- I Micro Cases For Management Strategies
- 1 Productivity Enhancement
- 2 Leading a Turnaround Strategy
- 3 Value-added Restaurant Service
- 4 Training Strategies
- 5 Turnaround Strategies and Employee Relations
- 6 Rules and Progressive Discipline
- 7 A New Management Assignment
- 8 Dealing with Problem Employees
- II Case Vignettes In Management & Supervision
- 9 The Restaurant
- 10 Career Paths
- 11 A Comparison of Management Styles
- 12 Management and Employee Motivation
- 13 The Department Transfer
- 14 The Training Scenario
- 15 Managerrsquo;s Reputations
- 16 Coaching, Counseling, and Discipline
- 17 The Special Restaurant
- 18 Subjective Management Practices
- 19 Job Opportunities
- III Case Vignettes In Human Resource Management
- 20 Human Resource Management Overview
- 21 Recruitment and Retention
- 22 Employee Productivity and Value-Added Management
- 23 Legal Compliance
- 24 Employee Relations and Retention
- 25 Employee Retention
- 26 Legal Compliance
- 27 Recruitment and Selection
- 28 Employee Training and Needs Assessment
- 29 Employee Compensation
- 30 Performance Appraisals and Management Responsibility
- 31 Management Communications and Employee Relations
- 32 Leadership Development
- 33 Employee Motivation and Recognition Programs
- 34 Starting and Running an HR Office
- IV Hospitality Operations Cases
- 35 The Invisible Car
- 36 Taking Care of the Elderly
- 37 Therersquo;s a Mouse in the House
- 38 Forty-Eight Hours
- 39 Donrsquo;t Park Here
- 40 The Confused Consultant
- 41 Can You Float Me a Loan?
- 42 The ldquo;Sickrdquo; Van
- 43 The Prejudice Housekeeper
- 44 The Overnight "Vigil.&rdquo
- 45 The Disappearing Dodge