Being a medical clerical workers an introductory core text Jacquelyn Marshall.

Por:

Marshall, Jacquelyn

Series Brady medical clerical seriesDetalles de publicación: Upper Saddle River, NJ Prentice Hall 1998.Edición: 2nd edDescripción: xvii, 268 p. illISBN:

0835951472

Tema(s):

Clasificación LoC:

R728 .M33 1998

Existencias
Imagen de cubierta	Tipo de ítem	Biblioteca actual	Biblioteca de origen	Colección	Ubicación en estantería	Signatura topográfica	Materiales especificados	Info Vol	URL	Copia número	Estado	Notas	Fecha de vencimiento	Código de barras	Reserva de ítems	Prioridad de la cola de reserva de ejemplar	Reservas para cursos
	Libro	Biblioteca de Mayagüez Colección General mb				R728 .M33 1998 (Navegar estantería(Abre debajo))					Disponible			50000002085354

Total de reservas: 0

Descripciones mejoradas de Syndetics:

This overview of the ever-expanding field of medical clerical work will serve as both an effective learning tool for teaching basic, updated skills and as a stimulus for further exploration in more specific career areas. Being a Medical Clerical Worker, 2e provides many core medical materials and addresses the wide variety of tasks medical clerical workers encounter. The text has been expanded to cover the latest computer technology and includes updated insurance forms, procedures, and codes as well as a new chapter on diagnostic testing.

Includes bibliographical references (p.261-262) and index.

Tabla de contenidos provista por Syndetics

Foreword(p. xi)
Preface(p. xiii)
1 Introduction to Being a Medical Clerical Worker(p. 1)
Vocabulary(p. 1)
Introduction(p. 1)
History of the Medical Clerical Worker(p. 2)
Personal Qualifications(p. 2)
Certification Programs(p. 4)
Continuing Education(p. 5)
Job Description(p. 5)
Professional Image(p. 6)
Employment Opportunities(p. 7)
Health Care Organizations(p. 8)
Professional Associations(p. 12)
Summary(p. 13)
Learning Activities(p. 13)
2 Medical Ethics and Legal Responsibilities(p. 15)
Vocabulary(p. 15)
Objectives(p. 16)
Introduction(p. 17)
Ethics vs. Law(p. 17)
AAMA Code of Ethics(p. 18)
Ethical Behavior(p. 18)
The Patient's Bill of Rights(p. 19)
Medical Licenses(p. 19)
Patient and Medical Worker Legal Protection(p. 20)
Medical Malpractice(p. 22)
Sexual Harassment(p. 23)
Confidentiality(p. 24)
Patient Consent(p. 24)
Patient Records(p. 26)
Summary(p. 26)
Learning Activities(p. 26)
3 Medical Terminology(p. 29)
Vocabulary(p. 29)
Objectives(p. 29)
Introduction(p. 29)
Word Elements(p. 30)
List of Word Elements(p. 31)
Pronunciation(p. 34)
Word Variation(p. 34)
Medical Abbreviations(p. 35)
Summary(p. 37)
Learning Activities(p. 37)
4 Safety and Emergency Care(p. 39)
Vocabulary(p. 39)
Objectives(p. 40)
Introduction(p. 40)
General Safety Measures in the Medical Environment(p. 40)
Ergonomics(p. 42)
Proper Body Mechanics(p. 43)
Infection Control(p. 44)
Quality Occurrence Report(p. 46)
Medical Emergencies(p. 48)
Fire Safety(p. 49)
Earthquake Safety(p. 52)
Summary(p. 54)
Learning Activities(p. 54)
5 The Human Body in Health and Disease(p. 56)
Vocabulary(p. 56)
Objectives(p. 57)
Introduction(p. 57)
The Human Cell(p. 57)
Tissues(p. 58)
Organs and Systems(p. 59)
Body Areas, Planes, and Cavities(p. 61)
Classification of Disease(p. 64)
Cancer and Benign Tumors(p. 65)
Summary(p. 65)
Learning Activities(p. 65)
6 Dealing Successfully with Patients and Coworkers(p. 67)
Vocabulary(p. 67)
Objectives(p. 67)
Introduction(p. 67)
Positive Personal Identity(p. 68)
Communicating Effectively with Patients(p. 69)
Communicating Effectively with the Patient's Family and Friends(p. 70)
Communicating Effectively with Co-Workers(p. 70)
Communicating Effectively with Your Employer(p. 72)
Nonverbal Communication(p. 73)
Barriers to Communication(p. 75)
Summary(p. 77)
Learning Activities(p. 77)
7 Reception Techniques(p. 79)
Vocabulary(p. 79)
Objectives(p. 79)
Introduction(p. 80)
Greeting the Public(p. 80)
Reception Area(p. 81)
Registration Forms(p. 82)
Opening and Closing the Facility(p. 84)
Telephone Communications in the Medical Environment(p. 85)
Telephone Technology(p. 89)
Appointment Scheduling(p. 91)
Scheduling Aids(p. 93)
Referral Appointment Scheduling(p. 95)
Summary(p. 96)
Learning Activities(p. 97)
8 Written Communications(p. 98)
Vocabulary(p. 98)
Objectives(p. 98)
Introduction(p. 99)
Written Communication Skills(p. 99)
Various Correspondences(p. 101)
Written Communications Supplies(p. 106)
Communication Technology(p. 107)
Processing the Mail(p. 107)
Preparing Outgoing Mail(p. 109)
Mail Classification(p. 110)
Summary(p. 111)
Learning Activities(p. 111)
9 The Patient's Record(p. 114)
Vocabulary(p. 114)
Objectives(p. 114)
Introduction(p. 115)
Purposes of Medical Records(p. 115)
Hospital Medical Records(p. 116)
Medical Records in the Doctor's Office(p. 118)
Your Responsibility toward Medical Records(p. 120)
Medical Transcription(p. 121)
Medical Record Systems(p. 122)
Filing Systems(p. 123)
Basic Rules of Filing(p. 125)
Summary(p. 127)
Learning Activities(p. 127)
10 Understanding Medication Orders(p. 129)
Vocabulary(p. 129)
Objectives(p. 130)
Introduction(p. 130)
Pharmacology(p. 130)
Your Role in Handling Medications(p. 131)
Laws about Drugs(p. 132)
Components of a Prescription(p. 133)
Problems with Prescriptions(p. 134)
Communicating with the Pharmacist(p. 136)
Names of Drugs(p. 136)
Drug Categories(p. 137)
Most Commonly Ordered Drugs(p. 137)
Routing of Drug Administration(p. 137)
Drug References(p. 137)
Summary(p. 142)
Learning Activities(p. 142)
11 Diagnostic Testing(p. 144)
Vocabulary(p. 144)
Objectives(p. 145)
Introduction(p. 145)
Clinical Laboratory Testing(p. 145)
Radiology(p. 149)
Cardiology(p. 153)
Other Diagnostic Testing(p. 153)
Summary(p. 157)
Learning Activities(p. 157)
12 Medical Office Information Technology(p. 159)
Vocabulary(p. 159)
Objectives(p. 160)
Introduction(p. 160)
Transcribers(p. 160)
Computers in the Medical Environment(p. 161)
Types of Computers(p. 162)
Computer Components(p. 162)
Confidentiality and Computers(p. 164)
Other Office Equipment(p. 164)
Summary(p. 167)
Learning Activities(p. 167)
13 Health Insurance(p. 169)
Vocabulary(p. 169)
Objectives(p. 170)
Introduction(p. 170)
Basic Insurance Responsibilities(p. 171)
Basic Insurance Terms(p. 171)
Patient Options for Medical Insurance(p. 172)
Processing the Insurance Claim(p. 176)
Health Insurance Codes(p. 179)
Ethical and Legal Considerations(p. 181)
Summary(p. 182)
Learning Activities(p. 182)
14 Daily Financial Responsibilities: Bookkeeping(p. 184)
Vocabulary(p. 184)
Objectives(p. 185)
Introduction(p. 185)
Bookkeeping Guidelines(p. 185)
Bookkeeping Systems(p. 186)
Accounts Receivable(p. 192)
Accounts Payable(p. 193)
Petty Cash(p. 194)
Payroll(p. 194)
Summary(p. 199)
Learning Activities(p. 199)
15 Daily Financial Responsibilities: Billing and Collection(p. 203)
Vocabulary(p. 203)
Objectives(p. 203)
Introduction(p. 204)
Internal vs. External Billing(p. 204)
Obtaining Billing Information(p. 204)
Fee Disclosure(p. 205)
Fee Collection Methods(p. 205)
Credit Laws(p. 209)
Collecting Overdue Accounts(p. 210)
Summary(p. 215)
Learning Activities(p. 215)
16 Daily Financial Responsibilities: Banking Procedures(p. 217)
Vocabulary(p. 217)
Objectives(p. 218)
Introduction(p. 218)
Bank Accounts(p. 218)
Checks(p. 219)
Accepting Payment from Patients(p. 222)
Bank Deposits(p. 225)
Bank Statements(p. 226)
Computerized Banking(p. 226)
Safe Deposit Boxes(p. 227)
Summary(p. 229)
Learning Activities(p. 229)
17 Office Maintenance and Management(p. 231)
Vocabulary(p. 231)
Objectives(p. 231)
Introduction(p. 231)
A Pleasing Facility Environment(p. 232)
Facility Cleaning and Maintenance(p. 232)
Hazardous Waste Management(p. 234)
Maintenance of Equipment(p. 235)
Supply and Equipment Inventory(p. 236)
Ordering Supplies(p. 236)
Office Security(p. 238)
Qualities of an Office Manager(p. 239)
Duties of an Office Manager(p. 240)
Summary(p. 243)
Learning Activities(p. 243)
18 Finding the Right Job(p. 245)
Vocabulary(p. 245)
Objectives(p. 245)
Introduction(p. 245)
Identifying Potential Employers(p. 246)
The Cover Letter(p. 248)
Creating a Resume(p. 249)
Filling Out Job Applications(p. 250)
Employment Tests(p. 251)
The Job Interview(p. 252)
The Follow-Up Letter(p. 254)
Keeping Your Job(p. 254)
Summary(p. 256)
Learning Activities(p. 256)
Appendix A Information about AIDS(p. 257)
Appendix B Samples of Forms(p. 262)
Appendix C Two-Letter State Abbreviations(p. 278)
Appendix D Prescription Abbreviations and Symbols(p. 279)
References(p. 281)
Index(p. 282)

Extracto provisto por Syndetics

There have been dramatic changes in health care since the first edition of Being a Medical Clerical Worker: An Introductory Core Text was published in 1990. More than a decade later, the medical clerical worker faces more complex challenges, with the work environment changing rapidly. In this profession, textbooks must be updated on a regular basis to make sure that students receive current information about a dynamic profession. This latest edition has many new features, formats, and sections. Hopefully, the changes are informative and user-friendly. The chapters have a new look as well as much new material, including: Updated information on certification programs Explanation of several legal terms not discussed in previous editions, updated due to the increasing importance of medico-legal issues Continual emphasis on ethical behavior, especially the importance of confidentiality of patient information Real-Life Scenarios, a feature in most of the eighteen chapters, gives the students a chance to discuss realistic, on-the-job situations Updated information about newer modes of communication and their uses in the medical office, such as electronic transmissions Current information on handling medical records Updated pharmacology information Expanded section on diagnostic testing A revamped chapter renamed Medical Office Information Technology that stresses critical confidentiality issues concerning the use of such technology A revised health insurance chapter emphasizing the latest technology, requirements, and forms required to correctly understand insurance billing Latest updated information about computerized billing, collection, and banking Updated review questions and learning activities Being a Medical Clerical Worker continues to be the core textbook in the Prentice Hall Medical Series. The goal of this edition is to familiarize the students with technological advances designed to- better serve the patient, reduce errors, and increase efficiency of communications. However, technology is wasted if the medical clerical worker does not commit him- or herself to ethical and moral excellence in dealing with patients, as well as a firm commitment to being a positive part of the health care team. Being a medical clerical worker brings continual challenges and rewards for the professional who truly wants to be proud of his or her professional accomplishments. Additionally, career advancement continues to be possible for those who excel in their positions. Jacquelyn R. Marshall Excerpted from Being a Medical Clerical Worker by Jacquelyn R. Marshall, Kay Cox-Stevens All rights reserved by the original copyright owners. Excerpts are provided for display purposes only and may not be reproduced, reprinted or distributed without the written permission of the publisher.

Imprimir
Citar
Agregar a su carrito (remover)
Guardar registro
BIBTEX Dublin Core ISBD MARC (no-Unicode/MARC-8) MARC (Unicode/UTF-8) MARC (Unicode/UTF-8, Estándar) MARCXML MODS (XML) RIS
Más búsquedas

Buscar este título en:
HORIZON