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"If you want to enhance quality and improve the competitiveness of your company, this innovative guide shows you how to use project management to implement Total Quality Management (TQM) within any manufacturing or service enterprise." "Total Quality Through Project Management presents a unique, eight-step approach for successfully applying TQM to your business. This "total system" approach fully explains how to describe the project ... appoint the planning team ... create the work breakdown structure ... estimate task parameters ... calculate the schedule ... start the project ... track progress and identify problems ... and make the transition to use." "The book features a wealth of practical examples and a comprehensive case study that demonstrate how this original quality improvement strategy works. You'll also find in-depth coverage of project management principles and techniques, TQM systems and methods, and a discussion of the history and evolution of quality and project management that puts everything into perspective." "An essential tool for engineers and managers, this sure-fire guide will give you the hands-on skills required to enhance the quality of your goods or services - and dramatically improve your competitive position."--BOOK JACKET.Title Summary field provided by Blackwell North America, Inc. All Rights Reserved