Successful technical trainer Terrance Keys, Andrew R. Zeff.
Detalles de publicación: New York McGraw-Hill 2000.Descripción: xvi, 389 p. ill. 24 cmISBN:- 0072130334
- 607.1 K44h 2000
- T55.2 .K4 2000
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Descripciones mejoradas de Syndetics:
This work covers the 14 competencies, such as Certified Technical Trainer (CTT), Microsoft Certified Trainer (MCT) and Certified Novell Instructor (CNI), which provide successful technical training in any technical field.
Includes index.
Tabla de contenidos provista por Syndetics
- Chapter 1 Analyzing Course Materials and Learner Information
- Chapter 2 Assuring Preparation of the Instructional Site
- Chapter 3 Establishing and Maintaining Instructor Credibility
- Chapter 4 Managing the Learning Environment
- Chapter 5 Demonstrating Effective Communication Skills
- Chapter 6 Demonstrating Effective Presentation Skills
- Chapter 7 Demonstrating Effective Questioning Skills and Techniques
- Chapter 8 Responding Appropriately to Learners' Needs for Clarification or Feedback
- Chapter 9 Providing Positive Reinforcement and Motivational Incentives
- Chapter 10 Using Instructional Methods Appropriately
- Chapter 11 Using Media Effectively
- Chapter 12 Evaluating Learner Performance
- Chapter 13 Evaluating Delivery of Instruction
- Chapter 14 Report Evaluation Information
- Chapter 15 Next Steps: The Certified Technical Trainer (CTT) and Other Certifications
- Appendix: Candidate Handbook of Information