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This overview for nonspecialists draws on case histories to describe action learning and how it works. Emphasis is on the needs of the organization, whether in the public or private sector. The main model used is that of an in-house action learning program working as a team to tackle issues of significance to the organization. Appendices include checklists for action learning, typical projects, the team effectiveness workshop, and a list of useful organizations. Distributed by Ashgate. Annotation c. by Book News, Inc., Portland, Or.