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The articles are well-written and informative. . . . All the authors write with authority. . . . This is a sound and interesting . . . text that merits consideration as a library purchase, and has implications for researchers in the field of negotiation studies. --The Service Industries Journal "The essays . . . are of a consistently high standard. . . . The appendixes are well laid out with useful material for those engaged in teaching negotiatory skills, or developing programmes in this field. . . . The essays in this volume cover a wide range of topics. . . . The strength of the book, however, is that it provides a good blend of theory and practice in the art and science of negotiating in diverse settings. The book is well organized in a systematic manner, and deals in a logical way with the interaction processes in negotiating. . . . This book is highly recommended to practitioners who would find much by way of applicable theory developed from practice. It will be of interest to academics, and especially to those who use the case-study method of teaching in graduate courses." --Industrial Relations Journal "Negotiation is a valuable contribution for both negotiators and students of the process. Most of the authors are themselves both innovators in practice and scholars. The book is packed with so much wisdom . . . nuggets of insight and practical advice. Challenged with conveying such wisdom in a chapter, each author comes right to the point, usually in straightforward language, buttressed by vivid examples. It is a must read." --Richard E. Walton, Wallace Brett Donham Professor of Business Administration, Graduate School of Business Administration, Harvard University "Negotiation: Strategies for Mutual Gain is a rich store of creative ideas and valuable advice by leading experts in the field of negotiation and conflict resolution." --Jeswald W. Salacuse, Dean, The Fletcher School of Law and Diplomacy, Tufts University "Lavinia Hall has managed to pack into a single volume much of this country′s most provocative current work on the subject of what is known popularly as ′win-win′ negotiations. The book should prove invaluable to those concerned with how we manage our differences--in the workplace, the courtroom, and at home. There is something in this volume for everyone." --Michael Lewis, President, ADR Associates, Washington, DC "Lavinia Hall has pulled together an excellent collection of readings. The articles represent important contributions by many of the leading thinkers in the fields of negotiation and dispute resolution. This is a very useful anthology." --Roy J. Lewicki, Professor of Management and Human Resources,

Tabla de contenidos provista por Syndetics

• Introduction
• Part 1 Frameworks For Effective Negotiation
• Negotiation Power
• Ingredients in an Ability to Influence the Other Side
• The Neutral Analyst
• Helping Parties to Reach Better Solutions
• Facilitated Collaborative Problem Solving and Process Management
• Part 2 Applying Mutual Gains To Organizations
• The Courthouse and Alternative Dispute Resolution
• Resolving Public Disputes
• Why the Labor Management Scene is Contentious
• Searching for Mutual Gains in Labor Relations
• Options and Choice for Conflict Resolution in the Workplace
• Part 3 Perspectives On Individual Negotiators
• Conflict From a Psychological Perspective
• Her Place at the Table
• Gender and Negotiation
• Style and Effectiveness in Negotiation