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The authors offer proven skills, training, and educational applications that develop individual employee thinking for total quality management, ISO 9000, or other quality-team business programs. It develops the great potential of using cognitive-based learning to empower people for quality and workplace leadership, systems that move beyond traditional behavior-based training techniques. The authors explain what can and cannot be done to increase creative thinking, insight, and adult intelligence. They provide bottom-line measures for assessing the effectiveness of training procedures and show how a commitment to substantive life-long employee education can build a stronger business and corporate presence in the marketplace of the future.

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• Acknowledgments
• Preface
• The Evolution of Management Development Cognition and Learning
• The Potential of Melding Theory into Practice Back to Basics
• Enhancing Learning in Training and Development
• The Individualized Instructional Program (IIP)
• Training Alternative Behavior
• Based Instruction's Missing Pieces of the Training Puzzle
• Management Insight Development Program (MIDP)
• A Cognitive Thinking Approach for Workplace Problem
• Solving and Creativity
• Defining Intelligence for the Training Arena
• Proving It Works!
• Designing Effective
• Cognitive Based Training and Development FutureWork
• The Revolution Reshaping American Business
• Appendix I A Description of the IIP Research Program
• Appendix II IIP Quantitative Research
• Appendix III Use of Curriculum-Based Measures in the MIDP
• Appendix IV Survey of Training Needs Assessment for Business
• Appendix V FutureWork Case Study

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CHOICE Review

This thoughtful and provocative presentation of the role of business in preparing its human resources for the 21st century is written to enable trainers to increase the power and scope of educational programs for the workforce. It is equally relevant to the academic community in structuring business curricula to prepare students to think critically and creatively, to solve problems, to exercise judgment, and to learn new skills and knowledge throughout a lifetime. "Work Force Education Triad," a model of training, skills, and education, encompasses the authors' vision of "FutureWork." They recommend a more cognitive approach to training and focus on adults, adult learning, and lifelong education for all American workers who will continuously experience job obsolescence as one of the realities of advancing technology. The five appendixes provide details of the Individual Instructional Research Program; use of curriculum-based measurement in the Management Insight Development Program; a survey of training needs assessment for business; and a "FutureWork" case study. Each chapter is well researched and clearly written, and contains an extensive list of references. Pertinent to business faculties as well as to those responsible for continuing education programs. Graduate; faculty; professional. R. R. Attinson; College of Staten Island, CUNY

Notas de autor provistas por Syndetics

EDWARD E. GORDON is President of Imperial Corporate Training and Development and teaches at Loyola University in Chicago.

RONALD R. MORGAN is Associate Professor of Educational Psychology at Loyola University.

JUDITH A. PONTICELL is Assistant Professor at Texas Tech University.

They co-authored Closing the Literacy Gap in American Business (Quorum Books, 1991).