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The September 11 terrorist attacks have had a more dramatic impact on the tourism industry than any other crisis in recent years. This has generated an atmosphere of uncertainty that has combined with the effects of the global economic downturn. The report is based on information from official tourism organisations around the world, as well as from industry experts. It provides a broad assessment of the impact on tourism markets, and the remedial actions taken to rebuild consumer confidence and security. The crisis has particularly hit long-haul tourism, airline travel, hotels and the business travel sector. Destinations that depend significantly on US traffic have suffered disproportionately. The report highlights the need for faster compilation and reporting of information on the tourism industry. It finds that, as a result of a continued spirit of co-operation within the industry, tourism should emerge from this crisis fitter, leaner and immeasurably stronger.