PUCPR Search for 'an:85609'

Employee complaint handling tested techniques for human resource managers

By Denton, D. Keith..
New York Quorum Books 1990 .
xii, 195 p.

Safety management, improving performance

By Denton, D. Keith..
New York McGraw-Hill 1982 .
xiii, 304 p.

Enviro-management how smart companies turn environmental costs into profits

By Denton, D. Keith..
Englewood Cliffs, N.J. Prentice Hall 1994 .
246 p. , Includes index. 0130735035

Dirección horizontal más allá de la satisfacción total del cliente

By Denton, D. Keith..
México Panorama Editorial 1993 .
278 p. , Translation of: Horizontal management : beyond total customer satisfaction. | Includes index. 9683803415

The service trainer handbook managing service businesses in the 1990's

By Denton, D. Keith..
New York, N.Y. McGraw-Hill 1992 .
viii, 128 p. , Includes a col. game board on 1 sheet (61 x 61 cm. folded to 15 x 15 cm.) laid in. c 24 cm..
0070164142 (pbk.)

Recruitment, retention, and employee relations field-tested strategies for the '90s

By Denton, D. Keith..
Westport, Conn. Quorum Books 1992 .
xiv, 212 p. 25 cm..
0899306616 (alk. paper)