TY  - BOOK
AU  - Leibfried,Kathleen H.J.
AU  - McNair,Carol Jean
TI  - Benchmarking: a tool for continuous improvement
T2  - The Coopers & Lybrand performance solutions series
SN  - 0887305482
U1  - 658.5/62 20
PY  - 1992///
CY  - New York, NY
PB  - HarperBusiness
KW  - Management audit
KW  - Local
KW  - Competition
KW  - Total quality management
KW  - Organizational change
KW  - Organizational effectiveness
N1  - Includes bibliographical references (p. [332]-337) and index
ER  -