Leibfried, Kathleen H. J.

Benchmarking a tool for continuous improvement Kathleen H.J. Leibfried and C.J. McNair. - New York, NY HarperBusiness c1992. - xx, 344 p. ill. 25 cm. - The Coopers & Lybrand performance solutions series .

Includes bibliographical references (p. [332]-337) and index.

0887305482 29.00 (Canada 39.00)


Management audit
Competition
Total quality management
Organizational change
Organizational effectiveness

658.5/62