Labovitz, George. <br/><br/>
Making quality work  a leadership guide for the results-driven manager 
George Labovitz, Victor Rosansky, Y.S. Chang. 
 - New York  HarperCollins Publishers  1993. 
 - vii, 198 p.  ill.  24 cm. 
<br/><br/><label>ISBN: </label>0887305822 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Total quality management<br/>Leadership<br/>Consumer satisfaction
<br/><br/><label>Dewey Class. No.: </label>658.5/62