TY - BOOK AU - Garfield,Charles A. TI - Second to none: how our smartest companies put people first SN - 1556233604 U1 - 658.3 20 PY - 1992/// CY - Homewood, Ill. PB - Business One Irwin KW - Management KW - Employee participation KW - Local KW - Customer service KW - Personnel management KW - Organizational change N1 - Includes bibliographical references (p. 419-442) and indexes ER -