@book{94569,
	author = {Krey, Isabelle A. and Metzler, Bernadette V.},
	title = {Principles and techniques of effective business communication},
	publisher = {Harcourt Brace Jovanovich},
	year = {c1976.},
	address = {New York},
	note = {Edition for 1968 published under title: Effective writing for business.}
}