TY  - BOOK
AU  - Rich,Stuart U.
ED  - Harvard University.
TI  - Shopping behavior of department store customers: a study of store policies and customer demand, with particular reference to delivery service and telephone ordering
AV  - HC110.C6 R5
U1  - 658.8710973 
PY  - 1963///
CY  - Boston
PB  - Division of Research, Graduate School of Business Administration, Harvard University
KW  - Consumers
KW  - United States
KW  - Local
KW  - Delivery of goods
KW  - Telephone selling
KW  - Department stores
N1  - Bibliographical footnotes
ER  -