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  <titleInfo>
    <title>Shopping behavior of department store customers</title>
    <subTitle>a study of store policies and customer demand, with particular reference to delivery service and telephone ordering</subTitle>
  </titleInfo>
  <name type="personal">
    <namePart>Rich, Stuart U.</namePart>
    <role>
      <roleTerm authority="marcrelator" type="text">creator</roleTerm>
    </role>
  </name>
  <name type="corporate">
    <namePart>Harvard University</namePart>
    <namePart>Graduate School of Business Administration.</namePart>
    <namePart>Division of Research.</namePart>
  </name>
  <typeOfResource>text</typeOfResource>
  <genre authority="marc">bibliography</genre>
  <originInfo>
    <place>
      <placeTerm type="code" authority="marccountry">mau</placeTerm>
    </place>
    <place>
      <placeTerm type="text">Boston</placeTerm>
    </place>
    <publisher>Division of Research, Graduate School of Business Administration, Harvard University</publisher>
    <dateIssued>1963</dateIssued>
    <issuance>monographic</issuance>
  </originInfo>
  <language>
    <languageTerm authority="iso639-2b" type="code">eng</languageTerm>
  </language>
  <physicalDescription>
    <form authority="marcform">print</form>
    <extent>xviii, 291 p. maps, diagrs. 22 cm.</extent>
  </physicalDescription>
  <note type="statement of responsibility">With the assistance of Bernard Portis, Jr.</note>
  <note>Bibliographical footnotes.</note>
  <subject authority="lcsh">
    <topic>Consumers</topic>
    <geographic>United States</geographic>
  </subject>
  <subject authority="lcsh">
    <topic>Delivery of goods</topic>
  </subject>
  <subject authority="lcsh">
    <topic>Telephone selling</topic>
  </subject>
  <subject authority="lcsh">
    <topic>Department stores</topic>
    <geographic>United States</geographic>
  </subject>
  <classification authority="lcc">HC110.C6 R5</classification>
  <classification authority="ddc">658.8710973</classification>
  <identifier type="lccn">63016485</identifier>
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    <recordContentSource authority="marcorg">DLC</recordContentSource>
    <recordCreationDate encoding="marc">711119</recordCreationDate>
    <recordChangeDate encoding="iso8601">20160527205247.0</recordChangeDate>
    <recordIdentifier source="BIBL">93791</recordIdentifier>
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