Rich, Stuart U. <br/><br/>
Shopping behavior of department store customers  a study of store policies and customer demand, with particular reference to delivery service and telephone ordering. 
With the assistance of Bernard Portis, Jr. 
 - Boston  Division of Research, Graduate School of Business Administration, Harvard University  1963. 
 - xviii, 291 p.  maps, diagrs.  22 cm. 
<br/><br/>Bibliographical footnotes. 
<br/><br/><label>LCCN: </label>63016485  
<br/><br/><label>Subjects--Topical Terms: </label><br/>Consumers--United States.<br/>Delivery of goods<br/>Telephone selling<br/>Department stores--United States.
<br/><br/><label>LC Class. No.: </label>HC110.C6  / R5 
<br/><br/><label>Dewey Class. No.: </label>658.8710973