TY - BOOK AU - Coppett,John I. AU - Staples,William A. TI - Professional selling: a relationship management process SN - 0538803673 AV - HF5438.25 .C66 1990 U1 - 658.8 20 PY - 1990/// CY - Cincinnati, OH PB - South-Western Pub. Co. KW - Selling KW - Local KW - Sales management KW - Customer service KW - Management KW - Customer relations N1 - Includes bibliographical references and indexes ER -