TY - BOOK AU - Linchitz,Joel TI - The complete guide to telemarketing management SN - 0814458858 AV - HF5415.1265 .L56 1990 U1 - 658.8/4 20 PY - 1990/// CY - New York, NY PB - American Management Association KW - Telemarketing KW - Management KW - Local N1 - Includes index ER -