Product service management 
edited by Thomas A. Gannon. 
 - [New York]  American Management Association  [1972] 
 - 169 p.  24 cm. 
<br/><br/>Includes bibliographical references. 
<br/><br/><label>ISBN: </label>0814452760 
<br/><br/><label>LCCN: </label>75165200  
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer service
<br/><br/><label>LC Class. No.: </label>HF5415.5  / .P7 
<br/><br/><label>Dewey Class. No.: </label>658.8/12