TY - BOOK AU - Carpenter,Susan L. AU - Kennedy,W.J.D. TI - Managing public disputes: a practical guide to handling conflict and reaching agreements T2 - The Jossey Bass management series SN - 155542080X (alk. paper) AV - HD42 .C37 1988 U1 - 658.4 19 PY - 1988/// CY - San Francisco PB - Jossey-Bass KW - Conflict management KW - Local KW - Problem Solving N1 - Includes index; Bibliography: p. 279-283 ER -